David Geislinger Email & Phone Number

Milwaukee, Wisconsin, United States

• Promoted to Underwriter III role, which allowed for a lending authority to $1,250,000. Served as team leader, delivering coaching assistance and solving policy related questions.
• Optimized proficiency in Fannie Mae and Freddie Mac policy requirements.
• Achieved strong production numbers in 2021, realizing top 10 leaderboard rankingsthree times and top 20 three times among peers.
• Managed a mentor call line that assisted peers and handled 342 calls with a success rate of 90.93%.
• Accomplished excellent overall customer satisfaction rating.

Greater Milwaukee Area

• Provided Co-Op, Jumbo, and Super Jumbo mortgage underwriting. Analyzed submissions and maximized a thorough understanding of complex personal and business financial documents.
• Reviewed financial documents in a timely manner.
• Maintained knowledge of federal and state regulatory requirements.
• Obtained a strong average customer satisfaction rating.
• Completed loans within an average of 33.67 days of application.
• Assisted in mentoring four new hires.

Greater Milwaukee Area

• Communicated initial and closing loan terms for all customers, resolved issues including title property variances, and analyzed proper amount of homeowner and flood insurance coverage.
• Managed and maintained50 or more files within a portfolio.
• Contributed to 200 booked loans totaling $17.1M for first half of the 2014 fiscal year.
• Evaluated in the top 10th percentile as a loan processor.
• Maintained service level agreement (SLA) expectations for initial calls to customers.

Greater Milwaukee Area

• Facilitated and maintained timely and effective communication with clients on a consistent basis.
• Achieved or exceeded management performance goals in Customer Service, Call Quality, Audit, Inventory Aged, and Production.
• Showed understanding and proficiency of Collections and Liquidation in banking through active communication between internal departments.
• Collaborated and assisted team in achieving performance objectives.

• Utilized tele-underwriting screening for life applications.
• Exposed to independent decisions with annuity product suitability.
• Contributed to sound customer service with both internal and external associations.
• Developed strong communication skills with Field Representatives.