David Geringer Email & Phone Number

Wadsworth, Ohio, United States

In this position, I enhance network performance and redefine connectivity by creating net configurations and fortifying connections. I methodically resolve operational problems to enhance business performance. I develop system configuration and drive system installation. I plan, create, and support technical specification while overseeing network management systems.• Evaluate, test, and launch Windows Patch Management Solution, supervising Asset Management, managing Inventory Control, and tracking Software Inventory. Provide routine updates to all endpoints.• Develop and implement Tenable Nessus Professional Scanner, uncovering project vulnerabilities and leading Log4j to assist developers by reducing operational risks for users. • Launch KnowBe4, deploy Phishing Campaign, and construct Training Campaign.• Automatically enroll new users on Security Training. Facilitate users who fail Phishing Campaigns by implementing automatic enrollment with extra training.

Cleveland/Akron, Ohio Area

In this role, I served as a contractor at Rohrer for TekSystems, driving engineering, business, and management to accomplish numerous projects and encourage proper alignment to attain targeted goals. I created, incorporated, and managed complex systems performance across life cycle development. • Designed, ran, and retained organization’s networks by effectively troubleshooting to provide hands-on support to support users, clients, customers, and suppliers.

★ Deliver hands-on support for Level III calls for a leading global IT resource company supplying IT resources to companies seeking technical support.★ Selected for expertise to lead contracting role from NTT Data supporting Client’s data & technical operations.★ Timely resolve inquiries and requests from field techs to resolve issues with end points, print servers, and other technical assets.★ Support desktops and VMWare with superior issue identification and resolution expertise.★ Execute Enterprise Class Backup Network Solutions (EMC) for businesses through access points and established procedures.★ Manage complex third-party vendor operations for off-site information storage, working with stakeholders to ensure security of client information.★ Manage customer accounts via face-to-face engagements to resolve issues on customer sites.★ Coordinate projects according to established NTT Data protocol, managing multiple clients on a weekly basis.★ Support manufacturing, warehousing, shipping, medical equipment, production, corporate, marketing and sales, and human resources technical requirements across multiple sites on campus.★ Deliver remote support for warehouses situated throughout the U.S. and through multiple manufacturing operations throughout Florida.★ Maintain expertise through professional development initiatives to ensure delivery of the industry’s latest technologies to align with stakeholder mission.★ Implemented Ultra VNC program to allow remove access, transitioning a static password system to an active directory account that notified end users of connection attempts.★ Participated in Disaster Recovery strategies.★ Collaborate with Network Administrators to troubleshoot network issues and perform data center operations that include system and file restores, as well as off-hour support to ensure 24/7 uninterrupted operations.

★ Simultaneously fulfilled dual roles providing best practices in desktop support, end client devices, and service issue resolutions through continuous maintenance and operations oversight.★ Diagnosed and resolved equipment issues to ensure continuous, uninterrupted operations.★ Contributed to security administration in controlling/eliminating risks from virus outbreaks and malware while maintaining the integrity of computer images, drivers, and applications on the MDT server.★ Successfully deployed new Sales Force computers that required Windows 7 operating systems and end-user training and support.★ Served as the first point of contact for all IT issues, documenting all employee calls into incident management software for timely project management and after-action report opportunities.★ Resolved issues remotely while prioritizing projects for assignments to field technicians.★ Created and removed user accounts in the Active Directory and Lotus Notes email as required.★ Set-up user IDs and computers at the Computer Service Center in India via remote technologies.★ Managed training needs to ensure optimized management and administration.★ Collaborated with the Field Tech On Call team to resolve urgent escalated issues from the Helpdesk.★ Deployed network printers, desktops, and scanners across campus while engaging in FDA training for best practices and regulatory guidance relating to the healthcare manufacturing industry.★ Created, implemented, and maintained the 2008 R2 Remote Desktop Server Farm for ADP.

Bachelor Of Science (Bs), Computer Information Systems Network Analyst

Associate Of Science (A.S.), Computer Science