David Gran Email & Phone Number

Oak Brook, Il

End-to-end SDLC planning and deployment support for Microsoft Lync 2013 project. Developed and documented requirements for Microsoft Lync Enterprise Voice/Video based on business requirements and analysis of legacy communication systems/applications in Kellogg network. Assisted with technical evaluations, cost analysis and savings opportunities for Lync Enterprise Voice business case. Led the analysis, evaluation and selection of end user Lync devices (i.e. IP phones, headsets) deployed for project. Managed relationships with key vendors for Lync-based applications and devices. Assisted with the test plan strategy, creation of test cases and traceability from business requirements through to QA. Developed web site content, end-user guides and reference material for training/deployment team.

Arlington Heights, Il

Product Owner for Rich Communication Suite (RCS) product line. Managed a next generation messaging portfolio that provides on premise/cloud-based IM, Presence, Network Address Book, Message Storage and Multi-Device Synchronization services for wireless operators.Defined, estimated, prioritized and assigned features to software releases in product roadmap based on market analysis and strategic priorities of the business. Established software licensing models for new products and professional services. Led product marketing activities – created press releases, sales collateral, web site updates, etc. Analyzed 3rd party Android/iOS mobile device client vendors for IOT compliance to product interfaces/requirements. Developed pricing proposals and executive summary responses for next generation messaging RFI/RFP opportunities. Worked closely with Deployment Manager to successfully launch new products in trials and commercial deployments.

Lincolnshire, Il

Product management lead for integrated audio/video/web conferencing and Outlook plug-in software products. Defined requirements for user experiences delivered across mobile device (iOS, Android) and desktop environments.Planned, organized and facilitated the completion of product deliverables through the entire software lifecycle.Developed and maintained prioritized list of customer and market requirements for new feature candidates. Authored Product Requirements Definition (PRD) documentation with requirements for 100+ SW features. Delivered product training to regional technical support and product/business management teams. Reviewed, prioritized and scheduled bug fixes identified by test engineering to ensure software quality. Developed requirements, schedule and deliverables for 3rd party software development contracts

Worked closely with UI designers, engineering and account teams to create new LBS-based experiences and ensure software features in the LBS program are planned, defined, developed and delivered in a high quality and timely fashion to the customer.Created scope-of-work and cost/schedule estimates for new SW features. Defined technical requirements, authored software requirements specifications and assisted QA engineers with test plan development. Analyzed 3rd party SW products for potential partnership opportunities. Assisted Senior Director with business cases and proposals presented to CEO and Senior Leadership team. Supported account teams with carrier Statement of Compliance (SoC)/RFI requests and customer presentation material. Developed product overview and value proposition messaging marketing material for Go-to-Market teams.

Provided SME support to account teams and product management for a wide range of mobile client applications including Push-to-Talk (OMA PoC, Kodiak PTT, Motorola PTT), IMS, VoIP, Unified Messaging (SMS/MMS/Email/Visual Voicemail), FOTA/BOTA and Location-Based Services. Worked closely with UI/UX designers, software development and test engineers to define technical requirements and create/maintain Technical Requirements Specification (TRS) documentation for new features. Performed analysis and prepared responses to carrier SoC requests. Provided consultative support to Original Design Manufacturer (ODM) team and ODM engineers to analyze, estimate and define requirements for new SW features/3rd party applications. Supported new features/applications on multiple OS platforms (Android, Symbian, Linux-Java, P2K, ODM).

Arlington Heights, Il

Provided sales engineering support and served as technical product liaison between account teams, business development, product management and external organizations for IP Multimedia Systems (IMS), IMS-Based Seamless Mobility and Push-to-Talk over Cellular product lines. Actively engaged with account teams for new IMS, Seamless Mobility, and Push-to-Talk customer opportunities including technical presentations, meeting support, planning/deployment of trials, customer product demos and technical inquires.Assisted product managers with defining, creating, reviewing and prioritizing customer Feature Requests (FR’s). RFI/RFP support including technical responses and interfacing with 3rd party vendors in Motorola Converged Core (CC) Solution architecture. IMS core network representative on EVDO Rev. A VoIP End-to-End market trial project that includes CDMA Mobile Devices, CDMA Radio Access Network, and Core Networks organizations.Customer engagements include Verizon Wireless, US Cellular, TELUS Mobility, MTS Allstream, PCL, Sprint EMBARQ, Spring PCS, Frontier Communications, Century Telephone, and Comcast.

Naperville, Il

Lead product manager for VoIP software applications. Collected and championed product requirements from customers, sales, marketing, and engineering. Worked closely with sales teams to define customer requirements, perform business case analysis, plan delivery dates and establish pricing for custom software development requested by customers. Led cross-functional teams (sales, new product introduction (NPI) teams, customer test lab personnel) to complete product certification testing and approve product for use in customer network. Worked closely with sales teams to develop strategic offers, support large and complex RFI/RFP’s, prepare/deliver technical sales presentations, facilitate customer meetings and conference calls, and support product demos at Lucent VIP Centre. Supported deployment projects for VoIP products in customer network. Served as liaison between customer, sales team, project management, engineering and OEM vendor to resolve issues/problems impacting project schedule.

Naperville, Il

Led the product management, marketing and technical sales activities for 5ESS product that provides TCP/IP-based interfaces to 5ESS remote modules and operations support systems (billing/provisioning/ fault/performance/network management OSS) used in carrier networks.Performed business case analysis to determine market opportunities and prioritize feature development candidates based on business value. Developed market-based pricing, offer packages, and value propositions. Product spokesperson at sales conferences and user committees. Developed and delivered product overview and value proposition training for sales teams. Coordinated communication of product announcements across business units and sales organizations. Supported new product introduction (NPI) teams and customer test lab personnel to complete product certification testing and approve product for use in customer network. Provided technical sales support to sales teams and business partners. Assisted with writing product offers, provided technical/sales-orientated presentations for customer, and facilitated meetings and conference calls with customer subject matter experts.

Lisle, Il

Member of Product Marketing team dedicated to providing pre-sales technical support for 5ESS Switch and 7R/E Packet Solutions. Represented products at trade shows and user forums, delivered customer presentations, supported sales conferences, product demos, and RFP/RFI responses.

Lisle, Il

End-of-life planning responsibilities for 5ESS hardware.

Master Of Business Administration, Information Systems

Bachelor Of Science, Industrial Technology

Minor in Physics