> Organisational & People Development through Consulting, Interim Support and Programme Management> Provision of Strategic, Operational and Change leadership capability across multi-channel businesses > Business transformation and major change design and delivery, with strong benefits realisation record> Distribution strategy and Sales Effectiveness> Proposition and product development and customer experience design and delivery – traditional and digital> Design and leadership of supporting customer centric culture change and people development programmesAssignments include:CONSULTANT, CORPORATE GOVERNANCE REVIEW, 2021CONSULTANT, VALUE PROPOSITION REVIEW, 2021CONSULTANT, BOARD STRATEGY REVIEW, 2020-2021CONSULTANT, BUSINESS EFFECTIVENESS AND EFFICIENCY REVIEW, 2020BID MANAGER, DIGITAL BUSINESS INSURANCE, 2020IR35 CONSULTANT, UK INSURER, 2019PROGRAMME DIRECTOR, NEW DIGITAL BUSINESS INSURANCE VALUE PROPOSITION, 2019PROGRAMME DIRECTOR GDPR, DPO & INTERIM HEAD INFORMATION GOVERNANCE & SECURITY 2018CONSULTANT, DIGITAL DISTRIBUTION STRATEGY PROGRAMME, 2017PROGRAMME LEADER, CUSTOMER SERVICE STRATEGY AND CAPABILITY, 2014 TO DATEPROGRAMME DIRECTOR, DIGITAL DISTRIBUTION STRATEGY, 2015 TO 16Design and delivery of Leadership & Management Development Programme, for global Engineering Group, 2014 to dateDesign and delivery of Customer Service Strategy and Cultural Change Programme, for major UK Building Society, 2015Transformation of Value Proposition & Business Development Function, FS Administration Outsourcing business 2013-14Development of full Value Proposition and Target Operating Model for Islamic Bank start-up in Middle East, 2013Partnership & Business Development Review for Insurer & National Estate Agent Partnership, 2013-16

* Director of Aviva Group Staff Pension Scheme Trustee* Member of Audit and Governance Committee * Member of Chairman's Committee * Chairman of Money Purchase Scheme

* Business Development Director, Strategic Partnerships* Director of Strategic Partnerships* Director of Joint Venture with Royal Bank of Scotland Group * Non Executive Director of National Westminster Life Assurance Ltd* Non Executive Director of RBS Collective Investment Funds Ltd * Non Executive Director of RBS Life Investments Ltd* Non Executive Director of RBSG Collective Investments Ltd* Non Executive Director of Royal Scottish Assurance plc * Director of Corporate Partnerships

* Group Commercial Director* Sales and Marketing Director* Non Executive Director of subsidiary Company* Non Executive Director of Joint Venture Company* Non Executive Director of SHIP Ltd (Equity Release Council)

* Head of Wealth Management (South)* Senior Sales Manager (Retail Financial Services)* Non Executive Director of National Australia Group (Europe) Common Investment Fund Limited* Director of National Australia Bank (Europe) Staff Pension Fund Trustee

* Area Manager* Commercial Lending Manager* Service and Sales Manager* Auditor* Fraud Inspector* Project Manager* Director of Yorkshire Bank plc Staff Pension Fund Trustee

Various Branch and Head Office roles