Technical Services Analyst
Current• Orchestrated the deployment of SCLogic Solutions for Chevron's Asia Region, ensuring seamless integration and proficiency across Singapore, Malaysia, and Hong Kong.• Oversaw the global deployment of Cisco’s SCLogic Solution, encompassing hardware, software, and training across international sites.• Implemented crucial system updates and introduced new features, optimizing user experience and operational efficiency.• Led technical tests for the Netflix account Version 8 Upgrade, identifying and resolving server issues on Microsoft Azure.• Provided technical support to clients for network connectivity, server configuration, and software installation issues.• Leveraged SQL queries to troubleshoot database issues, ensuring data integrity and providing accurate insights for clients.• Kept current with industry trends and emerging technologies, providing recommendations to improve system performance and security.