Experienced Technical Services Analyst and Asset Manager with a strong background in systems administration, IT solutions implementation, and technical support. Skilled in maintaining servers, databases, and virtualization technologies while ensuring data integrity and system availability. Proactively monitoring network activity and implementing security measures to mitigate potential threats. Collaborating with clients to design and deploy IT solutions, optimizing hardware and software performance. Adept at delivering comprehensive training and user support for various IT tools and systems. Dedicated to maintaining meticulous documentation and staying up-to-date with emerging technologies to enhance system performance and security.Projects:1. Deployment and Support of SCLogic Solutions for Chevron Asia Region: Leading successful hardware, software, and training deployment across multiple locations. Conducting customized training sessions for seamless integration and enhanced user productivity.2. Netflix Account Enhancement and Technical Support Initiative: Enhancing Netflix account platform performance and reliability through troubleshooting and system updates. Leading technical tests and collaborating with clients to create user-friendly features.3. System Administration and Support for Pfizer's SCLogic Solution: Providing comprehensive training and resolving technical issues for smooth system implementation. Customizing software for regional needs and collaborating with onsite technicians to ensure uninterrupted operations.4. Global Deployment and Optimization of Cisco's SCLogic Solution: Successfully deploying hardware, software, and training across international sites. Troubleshooting issues and utilizing SQL queries to ensure data integrity and system optimization.Skills:• 7+ years of Tier 1 and Tier 2 Support• 2+ years of NetSuite experience• 2+ years of SQL and HTML experience• 5+ years of Windows Server 2012 and 2019 management• Office 365 management expertise• 2+ years of MAC OS support• 4+ years of Unix/Linux for network administration• 2+ years of Microsoft Azure experienceOpen to new opportunities in system administration and IT solutions. Let's connect! #SystemAdmin #ITSupport #TechnicalSolutions #ITManagement #NetworkAdministration #LinkedInOpenToWork