AGL is committed to helping shape a sustainable energy future for Australia.AGL operate the country’s largest electricity generation portfolio, and its largest ASX-listed investor in renewable energy, with more than 3.6 million customer accounts.Proudly Australian, with more than 180 years of experience, AGL have a responsibility to provide sustainable, secure and affordable energy for customers. AGL's aim is to prosper in a carbon-constrained world and build customer advocacy as the industry transforms.

The Integrated Catholic Online Network (ICON) project is a collaborative project between Victorian Catholic schools and the four Victorian Catholic Education Offices in the Archdiocese of Melbourne and the Diocese of Ballarat, Sale and Sandhurst.ICON will deliver an online environment to support contemporary learning, improve student learning opportunities and outcomes, and improve processes to make the work of school leaders, teachers and staff more efficient.

David worked within the Enterprise Portfolio to deliver a detailed business case to optimise student support services across the University. Subsequently, David built key relationships and managed a number of projects directly related to enhancing the student experience. David has also been involved in the establishment of a 'whole of Deakin' approach focusing attention on the direct or indirect impacts on a student’s journey, consisting of 40 different projects, designed to enhance the student journey on campus and in the cloud—for the students.A key part of this work was to define and establish a key project management environment, leveraging SharePoint 2013, to enhance consistency and collaboration, dynamically delivering critical metrics to stakeholders across the University.

Within this role, David generated broad stakeholder engagement, and fostered technology and process innovation to support evolving strategic objectives through development of IT strategy. Further, the role to provided security, governance and control mechanisms, ensuring delivery of multiple business systems enhancements and process transformation initiatives including process, technology, compliance, strategy and people elements as part of a holistic solution to optimise system usage, running costs and efficiency.Key responsibilities included:● Establishing and managing Service Level Agreements within the IT portfolio, specifically relating to critical ICT supplier relationships, including SAP (MM, SD), Logistics and supporting business systems and services.● Managing an overall ICT budget● Leading a team of IT professionals to deliver successful business outcomes nationwide.● Managing a programme of projects, utilising skilled internal and external staff, to deliver SAP, POS and Supply Chain outcomes.● Define and employ governance process and controls to meet audit and compliance needs.● Service providers - Core relationship management activities with business and service providers in relation to heterogeneous infrastructure.● Manage/review IT security within the ICT portfolio● Review, assess, advise and manage impact of changes to the applications within portfolio● Develop and maintain mentor and coaching support systems to people within the ICT portfolio, and within the broader organisational context.

Specialising in relationship and Applications Management within a complex SAP ecosystem. Managing SAP projects with a passion for Organisational Change Management, and involvement.Key accountabilities:•Establish and manage Service Level Agreements within the applications portfolio, specifically relating to critical SAP and other applications portfolio services•Core relationship and strategic management activities, involving negotiation with business partners and service providers•Manage and review IT security within the application portfolio, ensuring regular governance and audit activities undertaken•Review, assess, advise and manage impact of changes to the applications within service portfolio•Establish operational governance processes in line with organisational strategies•Develop business cases, scope, plans and project management artefacts in alignment with managing projects based on PMBOK/PRINCE2 methodologies

•Implemented policy and processes to better develop business requirements within project work, including work initiation, International project reporting, incident and change management.•Embed operational changes through training needs analysis and innovation strategies.•Formulated active working parties to deepen business needs and document succinctly the business requirements for strategic, company-wide initiatives, such as a Human Resources (ERP) system.•Developed, in conjunction with UK and DNC International, an Intranet presence with both Australia and the UK, supported by the US parent company, ensuring organisational communication and branding strategies upheld.•Developed and documented the business case for a new Point Of Sale (POS) system for DNCA’s strategic platform.

•Co-ordinate implementation of new technology services.•Manage technology service impacts and service restoration.•Strategic service level planning and service level agreements.•Provide a focal point for process improvement initiatives.•Ensure compliance with Governance related to technology.•Develop and monitor portfolio budgets and expenditure billing.•Customer engagement and demand management capabilities.

•Build and develop business relationships across multiple divisions and countries.•Develop and monitor portfolio budgets and expenditure billing.•Project initiation, tracking and delivery