David Freeman Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania

 Lead, plan, and execute data related projects and programs as Project Manager and Scrum Master, including planning, budgeting, testing coordination, and documentation using agile methodology Lead program increment (PI) planning, sprint planning, backlog refinement, and other agile ceremonies Assist in developing the business and technical roadmaps by coordinating with business and technical stakeholders Act as a subject matter expert to customers and operations by creating and maintaining customer and operational guides and coordinating and leading frequent trainings with customers and operation Coordinate projects designed to migrate current and legacy data to the cloud, improving data analytics and query performance by more than 50% for users across the organization Develop basic python (pandas) code to assist with testing data quality, cleansing, and normalization efforts Create intermediate to complex SQL queries and data requests to support testing and reporting activities Develop training material and conduct trainings with 100+ employees on current and new processes, procedures, and functionalities to promote cross-training within the departmentCreate and manage 3-month to 1-year roadmaps and assist upper level managers with formulating and executing a 5-year roadmap

Philadelphia, Pennsylvania

Philadelphia, Pennsylvania

Philadelphia

 Researched competitors broker compensation contracts and provided recommendations for Cigna’s broker contracts to save $5 Million in the budget Supported the team by researching, analyzing, and recommending processes to standardize business practices in reporting Documented and incorporated processes for book of business reports and overall market reports to decrease future reporting time

Philadelphia

 Built SQL queries for ad hoc and analytical reports to show $1 Million in potential savings in an incentive program with local healthcare providers Developed and maintained Excel spreadsheets with analytical and informational data to show past and current trends in customer healthcare cost Presented healthcare data using PowerPoint and written reports to show past and current trends of incentives paid out to local healthcare providers Assisted with trend and statistical analyses for a provider performance incentive plan

Drexel University

 Collaborated with a team of four and used six-sigma methodology to reduce the manufacturing run time by 9.8% and COGS by 5.53% for a medical packaging company Ran equal variance tests and ANOVA tests using Minitab to prove that quality standards will be met when run time is decreased Wrote an official report using six-sigma methodology and design to demonstrate findings

 Created and maintained schedules of over 250 customer service representatives to maintain staffing needs Restructured employee files, rebuilt aspect system, and documented the new hire process to improve efficiently and organization Analyzed forecast and organized schedules to support customer demand Monitored call volume and customer service representatives to maximize resources

 Always worked with a smile on my face Answered the phone, took orders, and addressed various questions Communicated with team members to ensure customer satisfaction Served multiple tables at a time while assisting in the kitchen Delivered multiple orders to customers home ensuring quick service

Master Of Science - Ms, Business Analytics, 4.0

Master Of Business Administration - Mba, Business Analytics, 4.0

Bachelor’S Degree, Business Administration And Management, General, 3.68

Activities and Societies: Chabad Student Group, Drexel HillelIn addition to being president of the Chabad Student Group, I also received.

Education record

Activities and Societies: Varsity Bowling