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David Hicks Email & Phone Number
Founder and President
at
TribeCX
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Founder and President
Location
London, England, United Kingdom
Company size
Who is David Hicks? Overview
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Quick answer
David Hicks is listed as Founder and President at TribeCX, a company with 21 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for David Hicks.
David Hicks previously worked as Co-Founder & Chairman at Xm Coach and Founder & President at Tribecx. David Hicks holds Exec Ed, Strategic Marketing Management from Harvard Business School.
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TribeCX
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Profile bio
About David Hicks
With over 40 years of experience as a senior Customer Experience (CX) executive, I help leaders transform their business performance through customer-centric change. I coach, equip, and empower Fortune 1000 executives and their teams to design and deliver exceptional experiences that align with their brand promise and drive measurable results. I also advise the UK Government, major Not For Profit organisations, and start-ups on CX strategy, culture, and execution.As the Co-Founder of XM Coach, a specialist advisory practice, I support leaders to improve their organisation's experience for customers, colleagues, and partners. As the Founder and President of TribeCX, a leading global CX practice, I lead a network of some of the world's most recognised CX leaders, who offer a proven approach delivered through proprietary software and expert coaching. As the Owner and Chair of TMD, a top Canadian strategic marketing and communications agency, I oversee the growth and innovation of the company, which partners with clients across North America to build brands and capture market share. Throughout my career, I have been a pioneer, thought leader, and ambassador for CX, as well as a trusted advisor, mentor, and speaker.
Current workplace
David Hicks's current company
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Tribecx
9 roles · 43 years
David Hicks work experience
A career timeline built from the work history available for this profile.
Co-Founder & Chairman
CurrentXM Coach is a specialist advisory practice. We coach leaders to drive improved business performance from the experience their organisation delivers to customers, colleagues & partners.
May 2022 - Present
Founder & President
CurrentTribeCX is a leading global Customer Experience practice with offices in London, New York and Dubai. David founded TribeCX in 2015 as a business “created for CX people, by CX people”. It offers a proven approach delivered through proprietary software and expert coaching to empower organisations to operationalise their brands through the application of CX..
Dec 2015 - Present
Owner & Chair
CurrentTMD is a Top 50 Canadian strategic marketing and communications agency with offices in London and Toronto, Ontario. TMD partners with clients across North America to build brands and embed marketing solutions to capture market share and build communities of stakeholders. As Chairman, David has led 200+% growth of the company.
Sep 2015 - Present
Founder & Ceo
Mulberry Consulting Ltd
David founded Mulberry Consulting in 2003, growing it to become the largest independent Customer Experience consultancy in the world. He successfully sold the business to IHS (a Fortune 100 global leader in data services) in 2015.David led board level strategy and deployment engagements on customer centred change in the telco, financial services, auto.
Mar 2003 - May 2015
Non Executive Leadership Board Member
CTAM is an executive education provider and industry organisation, uniting leaders in media, entertainment and technology to enrich consumers’ connected experiences. As part of the leadership team David helped grow the organisation in excess of membership goals as well as adding CX to the key areas of focus for CTAM EMEA.
Mar 2006 - May 2009
Ceo
Qci North America (Part Of Ogilvyone)
When OgilvyOne acquired QCi in 2001, David was asked to lead the business in North America offering its highly respected Customer Management benchmarking methodology and consultancy tool. As well as leading customer management capability assessments for many public and private sector organisations David was regularly invited to speak across North America.
Sep 2001 - Mar 2003
Marketing & Strategy Director
David started his career at Royal Mail in 1994 as Marketing Controller and Executive Sales Board member for cross business strategy and marketing activities. In this role, he developed a “Centre of Excellence” that built and developed CX capability to deliver the Royal Mail brand E2E across the organisation. David progressed to Marketing and Strategy.
Oct 1994 - Mar 2001
Regional Business Director
Unigate Group
As his entry into working life, David rapidly progressed at Unigate Group, ultimately developing, delivering and leading a ground-breaking franchising programme to convert 4,500 delivery colleagues to franchisees. Central to this was equipping and energising franchisees to deliver the Unigate brand promise. David was also notably one of the Founding.
1983 - 1992
~9 yrs
Team & coworkers
Colleagues at TribeCX
Other employees you can reach at tribecx.com. View company contacts for 21 employees →
2 education records
David Hicks education
Exec Ed, Strategic Marketing Management
Mba, Business Strategy
FAQ
Frequently asked questions about David Hicks
Quick answers generated from the profile data available on this page.
What company does David Hicks work for?
David Hicks works for TribeCX.
What is David Hicks's role at TribeCX?
David Hicks is listed as Founder and President at TribeCX.
Where is David Hicks based?
David Hicks is based in London, England, United Kingdom while working with TribeCX.
What companies has David Hicks worked for?
David Hicks has worked for Tribecx, Xm Coach, Tmd | The Marketing Department, Mulberry Consulting Ltd, and Ctam Europe.
Who are David Hicks's colleagues at TribeCX?
David Hicks's colleagues at TribeCX include Jacqui P., Emma Marchant, and Doug Houston.
How can I contact David Hicks?
You can use AeroLeads to view verified contact signals for David Hicks at TribeCX, including work email, phone, and LinkedIn data when available.
What schools did David Hicks attend?
David Hicks holds Exec Ed, Strategic Marketing Management from Harvard Business School.
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