David Hogge Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

Portage, Wisconsin, United States

Portage, Wisconsin

Madison, Wisconsin

Wisconsin Dells, Wisconsin

Wisconsin Dells Wi

QUALITY o Develop and maintain a high standard of excellence at the site o Establish and monitor site goals o Ensure site contractual obligations, company policies, standards and procedures are followed o Inspect units and complete the required amount of report cards per week o Be knowledgeable of carpet cleaning procedures / equipment of each site o Monitor and strive to improve site quality scores o Training and developing of staff, both existing and new recruits o Assigns tasks to employees and inspects completed work for conformance to standards o Recruit and hire qualified employees o Coaching, counseling, and/or termination of employees o Ensure a safe working environment TIMELINESS o Plan work schedules to ensure adequate service o Monitor employees’ daily progress and completion of tasks on time o Willing and able to perform any and all responsibilities of MasterCorp site employees to ensure successful site operation o Ensure a sense of urgency exists so that units are turned on time o Arrive promptly for work and for all appointments and meetings BUDGET o Assist and give feedback regarding site budget as necessary o Review weekly site budget performance and enforce recommendations for improvement o Quote prices for additional products / services with the assistance of immediate manager o Request compensation adjustments for staff as per company guidelines o Maintain adequate inventory and equipment supplies o Approve site expenses up to $500 CUSTOMER SERVICE o Build professional relationship with resort management and other key members of the resort staff o Be approachable & always follow up o Create and maintain strong, positive customer relations o Investigate and resolve promptly all guest, customer, and/or employee concerns o Perform Continuous Improvement Plans of staff as directed by immediate manager o Be knowledgeable of the resort operation

Isle Of Wight, Virginia

Managed a staff of 10 cleaners. We cleaned government offices and buildings. Responsible for all restroom cleaning, trash removal, vacuuming, as well as floor care to include stripping, waxing, buffing, and carpet care.

Virginia Beach, Virginia

Overseen all aspects of the front desk. Supervised staff, helped resolve any guest issues, worked closely with housekeeping department on rooms needed daily.

Oversee the daily operation of the housekeeping and laundry departments - Directly responsible for seven supervisors and twenty- five other housekeeping employees - Responsible for the interviewing, hiring, and training of new employees. - Responsible for structuring and implementing policies and procedures to ensure efficient operation of the housekeeping and laundry departments. - Responsible for the planning and purchase of supplies and equipment for housekeeping.- Responsible for planning and heading up of the monthly hotel safety committee meetings.- Directly responsible for the forecasting and budgeting of the housekeeping department.- Perform daily room inspection audits to insure rooms are up to hotel standards- Payroll information input in hotel timekeeping system- Responsible for harassment training of hotel staff

Managed all aspects of the housekeeping and laundry departments. - Responsible for interviewing, hiring, training and scheduling of all new housekeeping employees - Responsible for all housekeeping and laundry inventories and supply orders. - Responsible for the over 50 housekeeping and laundry employees.- Responsible forecasting and budgeting. - Daily room inspections- Assisted in opening of several new lodges