A short term contract role with an industry renowned broadcast equipment vendor to consult on and project manage the build and delivery implementation stage of their class leading SaaS Partner Relationship Management (PRM) system. Tightly integrated with Salesforce.com (SFDC), the new PRM system (Partner Portal) is designed to better service the needs of the vendors global partners whilst also catering for the myriad of different partner types, tier levels and as well as regional needs and… Show more A short term contract role with an industry renowned broadcast equipment vendor to consult on and project manage the build and delivery implementation stage of their class leading SaaS Partner Relationship Management (PRM) system. Tightly integrated with Salesforce.com (SFDC), the new PRM system (Partner Portal) is designed to better service the needs of the vendors global partners whilst also catering for the myriad of different partner types, tier levels and as well as regional needs and preferences. Responsibilities; • Liaise with the external supplier to ensure the client’s needs and quality expectations are met• Organize internal stakeholders and issue work packages via KanBan sprints• Provide Highlight Reporting for management as to Project status and progress made• Create and maintain the Risk Register• Create and maintain the Issue Register• Implementation of numerous pages across the portal ensuring the security settings for the content are appropriate for the respective partners type, tier level, currency and also location.• Comprehensive and thorough UAT• Testing SFDC integration for Partner Registration, Opportunity, Lead, Deal Registration and Joint Business Planning workflows Show less

Responsible for SAM's Global Channel Operation in support of the company's indirect sales objectives. Primarily focused on the Relayware / Zift Partner Relationship Management system (Partner Portal) ensuring it's continued development to ensure best practice., Provide sales and marketing tools, Partner programs and regular communications in order to maximise end partner awareness. In-depth reporting and analysis of Partner Performance from SFDC data along with management of global Channel… Show more Responsible for SAM's Global Channel Operation in support of the company's indirect sales objectives. Primarily focused on the Relayware / Zift Partner Relationship Management system (Partner Portal) ensuring it's continued development to ensure best practice., Provide sales and marketing tools, Partner programs and regular communications in order to maximise end partner awareness. In-depth reporting and analysis of Partner Performance from SFDC data along with management of global Channel Partner and System Integrator contracts.Latest Responsibilities● Develop, deliver and support the global Partner Agenda.● Deliver tools, analysis and communications required to achieve SAM’s indirect sales objectives.● Develop and maintain the Partner Relationship Management (PRM) system including configuration of workflows to maximise end partner experience.● Ensure best practice for Recruitment, Registration processes, Onboarding, Enablement and Training, Partner Lead and Opportunity workflows● Act as a Consultant with the other Channel Team members and Account Managers alike to drive adoption and educate them on best practices. ● Lead customer workshops; prepare requirements and user documentation for project delivery.● Coordinate the involvement of company personnel, including pre-sales, services, support, and management resources, in order to meet partner performance objectives and partners’ expectations● Establish and build productive, professional relationships with key personnel at System Integrators and Channel Partners.● Management of all global partner agreements and ensure partner compliance.● Ensure adoption of company programs among assigned partners● Create joint go to market plans to incentivize and motivate partners to drive pipeline of opportunities.● Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with productive partner relationships. Show less

A newly created position where I was responsible for developing a new Partner Program framework for existing partners and to identify and engage with new and capable Channel Partners. The program quickly delivered new Training materials along with Sales & Marketing Business Planning tools and a online repository for storing assets was created.This morphed into a requirement for a full Partner Relationship Management (PRM) system which was scoped, designed and implemented late 2015… Show more A newly created position where I was responsible for developing a new Partner Program framework for existing partners and to identify and engage with new and capable Channel Partners. The program quickly delivered new Training materials along with Sales & Marketing Business Planning tools and a online repository for storing assets was created.This morphed into a requirement for a full Partner Relationship Management (PRM) system which was scoped, designed and implemented late 2015. Primary Responsibilities;● Develop a new Partner Program framework that delivers on the three elements of (a) Business Planning; (b) Product Onboarding; and (c) Training & Certification● Collaborate with Marketing to develop and execute lead generation programmes for Channel partners in assigned region. ● Scope-out and engage with internal resources to deliver an effective on-line training program for channel partners with a certification / specialisation process● Deliver a compelling (and easy to access) on-line experience providing partners with up to date knowledge of new products, features, roadmap etc. ● Partner Recruitment, Selection and Recognition – work with regional sales teams to complete the integration of existing channel partner networks (from 2 merged organisations) and identify new partners to augment the company’s representation in given territories or market segments. ● Develop a simple but meaningful recognition framework that measures and rewards the levels of participation in the program and sales results achieved. Show less

Primary Responsibilities;• Ensure that the global sales force and Partners have awareness and access to all of the product information and selling programs available to them. • Act as the interface between the sales force and other internal departments. • Maintain the accuracy and integrity of the various sales databases and provide supervision of the Sales Operations Department. • Work with the industry related leasing companies to generate new finance programs and… Show more Primary Responsibilities;• Ensure that the global sales force and Partners have awareness and access to all of the product information and selling programs available to them. • Act as the interface between the sales force and other internal departments. • Maintain the accuracy and integrity of the various sales databases and provide supervision of the Sales Operations Department. • Work with the industry related leasing companies to generate new finance programs and initiatives and deliver to sales force and partners alike• Generate and ensure the integrity of all proposals issued to customers • Ensure there is continuous communication with manufacturing regarding the sales forecasts, sales/marketing programs and any product issues envisaged• Assist the Regional Sales Managers regarding the preparation of Quarterly Business Review (QBR) and provide the necessary input to that process Show less