David Singh

David Singh Email and Phone Number

Helping organizations transform their customer and employee experiences @ CSPN - Customer Service Professionals Network
markham, ontario, canada
David Singh's Location
Toronto, Ontario, Canada, Canada
David Singh's Contact Details
About David Singh

My life's mantra is to be fresh, bold, and positive. I've been extremely privileged in all that life has afforded me and am even more excited with what will come as my career progresses. As a Managing Partner at The Experience Advisors and CSPN, my role is to help organizations better understand how they interact with their customers and employees for the purposes of creating happier customers and better engaged staff. We are proud of our rich 20+ year history and the impact we've made in over 1,000 public and private sector organizations. My career and academic journey to date has taken me to over 55 countries, two universities, opportunities in executive management, corporate banking, special events, hospitality, entrepreneurship, board governance, and management consulting. At the Simply Group I worked closely with five business-units to grow across Canada where expanded our client-base to 100,000+ and assets under management to $750MM+ in 3-years.At Kira Talent I oversaw our finances, marketing, operations, and business development and helped grow the team from 2 to 20 people and onboard over 150 clients globally. Previously, I was a Corporate Strategy Consultant at Deloitte Inc. based out of Toronto where I focused M&A and growth strategies within financial services, telecommunications, public sector industries. Deloitte is the largest professional services firm in the world and offers unrelenting opportunities to learn and grow both personally and professionally while we over deliver on client expectations. I am also a founding partner with Stryde: a social enterprise devoted to inspiring the best in Gen-Y leaders early in their career. Our recently published book "Hitting Stryde: A Gen-Y Career Survival Guide with 110 Career Shortcuts" is a conversation starter for the movement we are building. Buy it today at Stryde.ca

David Singh's Current Company Details
CSPN - Customer Service Professionals Network

Cspn - Customer Service Professionals Network

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Helping organizations transform their customer and employee experiences
markham, ontario, canada
Website:
mycspn.com
Employees:
22
David Singh Work Experience Details
  • Cspn - Customer Service Professionals Network
    Partner
    Cspn - Customer Service Professionals Network Dec 2018 - Present
    Toronto, Canada Area
    David leverages 15+ years of consulting and in-house executive experience to help public and private sector clients develop compelling customer and employee strategies that drive greater loyalty. At CSPN, David oversees the firm's go-to-market strategy, firm administration, and provides strategic oversight to client project delivery. For over 20-years, CSPN has supported organizations answer two fundamental questions: 1) How do we inspire more productive team-members? and 2) How do we create happy customer experiences. The team at CSPN is excited to expand our client network and help you drive the positive change your team and customers are expecting!
  • The Experience Advisors
    Managing Partner
    The Experience Advisors Dec 2018 - Present
    Toronto, Ontario, Canada
    The Experience Advisors (“XA”) is a passionate group of leaders who love to focus on helping organizations improve how their customers and employees interact with their mission. As a Managing partner at XA, I have the fortunate role to act as our clients’ chief spokesperson on our projects, while helping focus our team on delivering tactical solutions that make a real and positive impact. I help organizations transform their operations with the launch if new technologies, re-imagine workflows and processes, and inspire team-members to serve at their best. We do this across the five following experiences: • Customer Experience• Employee Experience• Citizen Experience• Learner Experience• User Experience We are also proud and founding members of the Customer Service Professionals Network Inc., where we help raise the awareness, education, and skills of our members.
  • Hitting Stryde
    Partner, Keynote Speaker, Coach & Resident Gen-Y
    Hitting Stryde Jun 2009 - Present
    Toronto
    Stryde is a catalytic organization aiming to make the workplace a better place. Speaking for Businesses: Keynote speaker on the changing nature of the workforce with the surge of Gen-Y workers and new organizational values. Speciality topics include "Recruitment, Engagement, and Retention of Millennials"Speaking for Schools: Keynote, workshops, and webinars on landing a job and finding your dream career for students in high-school, undergrad, college, and graduate programs. Workshops: Facilitator for team half or multi-day planning retreats for high-growth and corporate teams to help identify strategic goals and build executional strategies. Executive Coaching: Trusted advisor to founders and executives to support their personal and professional growth through individual coaching sessions.Recent Professional Speaking Engagements New York Graduate Admissions Professionals Conference - November 2015Canadian Association of Career Educators & Employers AGM - June 2015SGI Canada National Training Conference - April 2015SJK School Ignite Speaker Series - April 2015Top Broker Summit - November 2014Sauder School of Business Career Coaching Course- 2012, 2013, 2014Powerfluids Canada AGM - May 2013GE Canada - 2012
  • The Simply Group
    Vp Strategy, Operations, And Talent
    The Simply Group Apr 2016 - Dec 2018
    Toronto, Canada Area
    The Simply Group is a portfolio of companies that specialize in helping Canadian homeowners and businesses reduce their carbon footprint using high-efficiency energy appliances that are provided through rental program agreements. Our go-to-market brands include: Simply Green Home Services, Sandpiper Energy Solutions, Crown Crest Capital, SimplyLED, and Simply Metering Solutions. As VP Strategy, Operations, and Talent, my role has evolved to support every facet of our 5 portfolio companies in both tactical operational matters through to long-term strategic planning. Since I joined the Simply Group has grown 15x and now has ~$600MM of assets under management and serves over 100,000 clients across Canada.My key focus areas include: • Corporate and Business Development• Investor Relations• Marketing Strategy• Sales Training & Coaching • Customer Experience Enhancement• Strategic Plan Development and Tracking• Talent & Performance ManagementMy role at The Simply Group allowed me to develop and hone my skills as a versatile senior executive focused on business transformation and growth. In short, I love to get into the details of the problem so that I can help clarify, simplify and execute.
  • Kira Talent
    Vp Strategy And Operations
    Kira Talent Nov 2012 - Mar 2016
    Toronto, Canada Area
    Enjoyed an evolving role within Kira Talent / Kira Academic with responsibilities for overseeing Kira's finances, marketing, operations, and new business development. At Kira Talent my goal was to build a globally recognized brand, scalable operations, and inspire growth to a $100M+ organization. We have an amazingly vibrant, talented, and dedicated team that is relentlessly building solutions to solve our clients biggest challenges: selecting the best talent. Kira Academic is our flagship admissions platform that helps top K-12, undergraduate, and graduate programs send digital assessments to their applicants to better assess key skills required by the programs. Our clients see higher application, yield, and retention rates as well as better student outcomes.
  • Deloitte Consulting
    Senior Consultant
    Deloitte Consulting Nov 2009 - Nov 2012
    Lead teams of 5-15 to develop growth and operational excellence strategies for public and private companies. Developed strong analytical, communication, and project management skills.
  • Deloitte Consulting
    Consultant
    Deloitte Consulting Nov 2009 - Aug 2010
    Corporate Strategy Consultant with Deloitte's Corporate Strategy Group located in Toronto, Canada.
  • University Students' Council
    Vice-President Finance
    University Students' Council May 2007 - Jun 2008
    Oversaw Canada's largest student government with an operating budget of $22M and 60 full-time staff. Collaborated with senior management team to set and monitor organizational controls to ensure efficiently run operations in conjunction with our long-term plan.
  • Scotia Cassels
    Institutional Portfolio Administrator
    Scotia Cassels May 2004 - Aug 2004
    Worked closely with fixed income and equity traders on over 70 institutional accounts ($2.3B assets undermanagement) and developed and analyzed client reports evaluating performance returns.
  • Student Outdoor Services
    President & Founder
    Student Outdoor Services Mar 2002 - Sep 2003
    Student Outdoor Services was my first company founded with four of my best friends to service the Guelph and surrounding area with affordable and high-quality outdoor services. Over two years we grew our client base, operating profits, and business management skill set to achieve great personal and professional success. It was a learn as you go business and provided me invaluable skills in execution, sales, people management, marketing, and problem solving. Most notably we secured the cosmetic site prep contracts for World Youth Day ('02) and Molson SarsStock ('03) at Downsview Park in Toronto, ON.

David Singh Skills

Strategy Entrepreneurship Leadership Business Strategy Management Consulting Management Strategic Planning Start Ups Social Media Public Speaking Marketing Executive Management Financial Modeling Leadership Development Business Development Business Planning Nonprofits Coaching Change Management Recruiting Financial Analysis Organizational Design Business Analysis Alumni Affairs Business Transformation Executive Coaching Millenials Mentoring Non Profits Investments

David Singh Education Details

Frequently Asked Questions about David Singh

What company does David Singh work for?

David Singh works for Cspn - Customer Service Professionals Network

What is David Singh's role at the current company?

David Singh's current role is Helping organizations transform their customer and employee experiences.

What is David Singh's email address?

David Singh's email address is da****@****ail.com

What is David Singh's direct phone number?

David Singh's direct phone number is (888) 710*****

What schools did David Singh attend?

David Singh attended The University Of British Columbia, Huron University, Western University, St. John's Kilmarnock School.

What are some of David Singh's interests?

David Singh has interest in Education, Health.

What skills is David Singh known for?

David Singh has skills like Strategy, Entrepreneurship, Leadership, Business Strategy, Management Consulting, Management, Strategic Planning, Start Ups, Social Media, Public Speaking, Marketing, Executive Management.

Who are David Singh's colleagues?

David Singh's colleagues are Bri Scan, Cynthia Hill, Eric St-Germain, Md Manjar, Debadatta Deb Laskar, Jillaine Yee, Cheyeanne (Chy) Almeida.

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