Manage the day–to-day business operations, merchandising, loss prevention and human resources to generate retail sales of Consumer Electronic products. Implemented operational strategies to control monthly expenses in alignment with budgets on corporate P&L statement. Facilitated the development of direct reports capitalizing on Circuit City’s certification program, delivering effective feedback daily and reinforced on monthly scorecards and bi-annual Performance Evaluations.• Successfully managed a Store that produced sales in excess of $19 million dollars in yearly revenue.• Effectively provide leadership and passionately communicate Circuit City’s organizational vision to team of 70 direct reports. • Successfully impacted PMI by increasing Flint store sales of products, accessories and City Advantage protection penetration.• Positively impacted profit margin by increasing sales and driving down expenses and shrink.

Managed the day-to-day business operations, merchandising and human resources to generate retail sales of Bose® products. Implemented operational strategies to increase sales and market awareness. Facilitated the development of staff by executing the Employee Development Training Program, developed and coached direct reports in all facets of store operations, sales and presentations, and optimum customer service. • Achieved Bose District Excellence Award for the fiscal year of 2000 in recognition for Outstanding Leadership, Dedication and Overall Performance.• Attained Bose Summit Club Award for the fiscal years 1995, 1996,1997,1998,1999 and 2000 for exceeding both customer satisfaction and operation standards.• Awarded Bose Factory Store Employee of the Year in 1995 in recognition of outstanding leadership dedication and overall performance.