David Jackson Email & Phone Number

San Antonio, Tx, Us

Rochdale, Gb

I'm excited to share that I have joined WCCTV as a Regional Account Manager, based in San Antonio. As part of the Company’s Managed Services team, I am dedicated to connecting construction professionals with our advanced mobile video surveillance solutions to help reduce jobsite crime. Our solar surveillance trailers and mobile security cameras, backed by live video monitoring, offer complete protection for your projects. If you’re looking to enhance security on your construction sites or want to learn more about our solutions, please feel free to reach out. I’m here to help and would love to discuss how WCCTV can meet your security needs. #ConstructionSecurity #VideoSurveillance #SanAntonio #SiteSecurity

San Antonio, Texas, Us

-Multiple full cycle sales within 3 months after being hired back to The SALT Group, average deal $25K -Brought on the company’s largest merchant service reduction cost client, netting $500K profit -Within 8 months, promoted from inside sales selling one vertical to hybrid outside/inside selling multiple verticals -Traveled locally and nationally, 30% close rate with first visit closes within manufacturing, distribution, and production verticals, average deal $50K, closed deals in territories that had historically been unsuccessful

San Antonio, Tx, Us

-Promoted to start channel partner development position for company, recruited 103 partners within 5 months, annual KPI was 100, average deal size $50K -Awarded Pro-Vigil SDR/BDR of the year for 2020, promoted from regional sales development to enterprise sales development -Landed multiple enterprise level and Fortune 500 company accounts, surpassed KPI’s by 400%, average LOC count was 25, average deal $25K -Developed business for major East Coast markets, landed 2 of the largest accounts for the company, 43% average above quota 12 months in a row, continued increase of regional territories due to producing 33% of results for team of 8, monthly KPI for new labels was 25, averaged 70. Average deal size $20K, largest deal $720K profit

San Antonio, Texas, Us

-Closed expense reduction service contracts within 6 weeks of hire in designated territories, average deal $10K -Within 90 days landed more individual contracts than everyone on designated team of 12 combined -For 6 months had the highest close ratio of the company for multiple verticals, 3+ deals weekly, average $15K per deal -Added to profitability by being SME for emerging merchant card expense reduction division, closed multiple merchant accounts within 2 weeks of inception, largest deal brought in $180K profit

-Increased online review scores and reputation for large volume Ford dealership within 6 months of hire -CSI (Customer Service Index) satisfaction rates increased by 9% from 2015 and 2016, bringing $1.2M added profit due to individual efforts-Sold Ford vehicles, and assisted others to close more deals, averaged 19 units per month, $3K average profit per copy -Became Ford Master Certified and built reports and communication protocols with Ford Motor company

-Grew staff for outbound call center by 300% within first quarter for large volume merchant services satellite location -Overhauled and improved existing CRM, telephone, and physical logistics of call center -Recruited, hired, and trained staff to increase outbound appointments for outside sales by 60% within 6 months of hire -Implemented “work hard, play hard” culture, implemented improvement procedures through documentation, which improved AHT, absenteeism, and quality of appointments

Norwalk, Connecticut, Us

-Managed everyday activities for outsourced BPO call center that handled 10K+ daily calls, directly managed 135 heads -Created bi-lingual Social Media Response team that grew 56% in 6 weeks upon inception, which helped the client renew their contract the next year, adding $5.5M profit from renewed and expanded contract -Grew and strengthened the call center's escalation team from 5 heads to 29 in 90 days -Lowered multiple team's absenteeism rate, AHT, and abandonment rate within 6 months by an average of 18%

Hayward, Ca, Us

-Streamlined technical support by simplifying technical troubleshooting for customers, vendors, and team members for large auto and health accessory wholesaler -Resolved and handled 90% of company customer and technical support issues, saving company $125K, average per year -Decreased multiple team AHT, response time, and abandonment rates by an average of 20%+ -Decreased returns and defects by 12%, 2 years in a row, saving company $175K, average per year

Fremont, Ca, Us

-Integrated, improved, and managed retention department responsible for lowering company attrition by 43% within three quarters, retaining $3.5M profit, average per year -Created Up Sell Division responsible for strategically and proactively retaining the company's book of business and increasing company profit by 11% at the same time, adding $1.5M, average per year -95% of company escalations handled by departments ran -Added to company portfolio through tactical marketing, individual sales, and prudent networking, adding $250K profit, average per year

Just out of college, grew retail and sales experience. Rapidly advanced to flagship stores, and then into management. Advantageously integrated stores into local events, community, and charities. While managing stores, still personally held top position in individual and district sales. In all positions worked, was personally accountable for a minimum of 15% of store sales, and won sales contests regularly by large margins. Routinely ran district wide training on conflict resolution and sales techniques.HIGHLIGHTSIncreased store profits taken over to manage by an average of 35%, usually within the first quarter.

Photography/Mass Communications

Mass Communications; Photographyediting Written Print And Photographyhuman Developmentpsychology

High School Diploma, Design And Visual Communications, General