David Jackson

David Jackson Email and Phone Number

Regional Account Manager @ Wireless CCTV LLC
San Antonio, TX, US
David Jackson's Location
San Antonio, Texas, United States, United States
David Jackson's Contact Details

David Jackson work email

David Jackson personal email

About David Jackson

I am a strategic, tenacious, and dedicated leader with a disciplined and organized approach to achieving results. As an individual contributor, I excel as a customer service champion, utilizing proactive and analytical methods to overcome hindrances, objections, and implement prudent judgment. My compassionate leadership style extends to mentoring, coaching, and strategizing, fostering personal and professional growth for all team members and clients to succeed. With a high close rate and powerful, persuasive communication skills, I encourage open communication and frank dialogue, respecting and understanding diverse personalities and levels of personnel. My curious nature enables me to engage in technical discussions effortlessly, while my flexibility and active listening skills stimulate collaboration both at an individual and team level.

David Jackson's Current Company Details
Wireless CCTV LLC

Wireless Cctv Llc

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Regional Account Manager
San Antonio, TX, US
Website:
wcctv.com
Employees:
50
David Jackson Work Experience Details
  • Wireless Cctv Llc
    Regional Account Manager
    Wireless Cctv Llc
    San Antonio, Tx, Us
  • Wireless Cctv Ltd
    Regional Account Manager
    Wireless Cctv Ltd May 2024 - Present
    Rochdale, Gb
    I'm excited to share that I have joined WCCTV as a Regional Account Manager, based in San Antonio. As part of the Company’s Managed Services team, I am dedicated to connecting construction professionals with our advanced mobile video surveillance solutions to help reduce jobsite crime. Our solar surveillance trailers and mobile security cameras, backed by live video monitoring, offer complete protection for your projects. If you’re looking to enhance security on your construction sites or want to learn more about our solutions, please feel free to reach out. I’m here to help and would love to discuss how WCCTV can meet your security needs. #ConstructionSecurity #VideoSurveillance #SanAntonio #SiteSecurity
  • The Salt Group®
    Business Development Executive & Program Manager
    The Salt Group® May 2022 - Feb 2024
    San Antonio, Texas, Us
    -Multiple full cycle sales within 3 months after being hired back to The SALT Group, average deal $25K -Brought on the company’s largest merchant service reduction cost client, netting $500K profit -Within 8 months, promoted from inside sales selling one vertical to hybrid outside/inside selling multiple verticals -Traveled locally and nationally, 30% close rate with first visit closes within manufacturing, distribution, and production verticals, average deal $50K, closed deals in territories that had historically been unsuccessful
  • Pro-Vigil Surveillance Services
    Regional, National, Enterprise, & Partner Sales Development Specialist
    Pro-Vigil Surveillance Services Jan 2019 - May 2022
    San Antonio, Tx, Us
    -Promoted to start channel partner development position for company, recruited 103 partners within 5 months, annual KPI was 100, average deal size $50K -Awarded Pro-Vigil SDR/BDR of the year for 2020, promoted from regional sales development to enterprise sales development -Landed multiple enterprise level and Fortune 500 company accounts, surpassed KPI’s by 400%, average LOC count was 25, average deal $25K -Developed business for major East Coast markets, landed 2 of the largest accounts for the company, 43% average above quota 12 months in a row, continued increase of regional territories due to producing 33% of results for team of 8, monthly KPI for new labels was 25, averaged 70. Average deal size $20K, largest deal $720K profit
  • The Salt Group®
    Account Manager, Inside Sales
    The Salt Group® May 2018 - Jan 2019
    San Antonio, Texas, Us
    -Closed expense reduction service contracts within 6 weeks of hire in designated territories, average deal $10K -Within 90 days landed more individual contracts than everyone on designated team of 12 combined -For 6 months had the highest close ratio of the company for multiple verticals, 3+ deals weekly, average $15K per deal -Added to profitability by being SME for emerging merchant card expense reduction division, closed multiple merchant accounts within 2 weeks of inception, largest deal brought in $180K profit
  • Mccombs Ford West
    Customer Service Manager
    Mccombs Ford West Feb 2017 - Mar 2018
    -Increased online review scores and reputation for large volume Ford dealership within 6 months of hire -CSI (Customer Service Index) satisfaction rates increased by 9% from 2015 and 2016, bringing $1.2M added profit due to individual efforts-Sold Ford vehicles, and assisted others to close more deals, averaged 19 units per month, $3K average profit per copy -Became Ford Master Certified and built reports and communication protocols with Ford Motor company
  • Priority Payment Systems South
    Outbound Call Center Manager
    Priority Payment Systems South Nov 2015 - Jan 2017
    -Grew staff for outbound call center by 300% within first quarter for large volume merchant services satellite location -Overhauled and improved existing CRM, telephone, and physical logistics of call center -Recruited, hired, and trained staff to increase outbound appointments for outside sales by 60% within 6 months of hire -Implemented “work hard, play hard” culture, implemented improvement procedures through documentation, which improved AHT, absenteeism, and quality of appointments
  • Xerox
    Customer Service Operations Manager
    Xerox Aug 2014 - Aug 2015
    Norwalk, Connecticut, Us
    -Managed everyday activities for outsourced BPO call center that handled 10K+ daily calls, directly managed 135 heads -Created bi-lingual Social Media Response team that grew 56% in 6 weeks upon inception, which helped the client renew their contract the next year, adding $5.5M profit from renewed and expanded contract -Grew and strengthened the call center's escalation team from 5 heads to 29 in 90 days -Lowered multiple team's absenteeism rate, AHT, and abandonment rate within 6 months by an average of 18%
  • Wagan Tech
    Customer Service Manager
    Wagan Tech Oct 2012 - Aug 2014
    Hayward, Ca, Us
    -Streamlined technical support by simplifying technical troubleshooting for customers, vendors, and team members for large auto and health accessory wholesaler -Resolved and handled 90% of company customer and technical support issues, saving company $125K, average per year -Decreased multiple team AHT, response time, and abandonment rates by an average of 20%+ -Decreased returns and defects by 12%, 2 years in a row, saving company $175K, average per year
  • Us Merchant Systems
    Customer Service Manager
    Us Merchant Systems Jan 2008 - Nov 2012
    Fremont, Ca, Us
    -Integrated, improved, and managed retention department responsible for lowering company attrition by 43% within three quarters, retaining $3.5M profit, average per year -Created Up Sell Division responsible for strategically and proactively retaining the company's book of business and increasing company profit by 11% at the same time, adding $1.5M, average per year -95% of company escalations handled by departments ran -Added to company portfolio through tactical marketing, individual sales, and prudent networking, adding $250K profit, average per year
  • Various Firms
    Sales And Retail Management
    Various Firms Jul 1997 - Jan 2009
    Just out of college, grew retail and sales experience. Rapidly advanced to flagship stores, and then into management. Advantageously integrated stores into local events, community, and charities. While managing stores, still personally held top position in individual and district sales. In all positions worked, was personally accountable for a minimum of 15% of store sales, and won sales contests regularly by large margins. Routinely ran district wide training on conflict resolution and sales techniques.HIGHLIGHTSIncreased store profits taken over to manage by an average of 35%, usually within the first quarter.

David Jackson Skills

Management Direct Sales Business Development Customer Retention Selling Account Management Leadership Crm Training Team Building Payment Card Processing Retail Call Centers Customer Service Store Management Sales Photography Technical Recruiting Recruiting Sales Management Inside Sales Up Selling Staff Retention Digital Photography Merchant Services Image Editing Customer Acquisition Cold Calling Marketing Retention Retail Management Lead Generation Sales Operations Time Management Networking Strategic Partnerships Product Marketing Negotiation Customer Satisfaction New Business Development Customer Relations Strategy Team Leadership Problem Solving Operations Management Customer Relationship Management

David Jackson Education Details

  • San Antonio College
    San Antonio College
    Photography/Mass Communications
  • Abilene Christian University
    Abilene Christian University
    Mass Communications; Photographyediting Written Print And Photographyhuman Developmentpsychology
  • Valley Christian High
    Valley Christian High
    General

Frequently Asked Questions about David Jackson

What company does David Jackson work for?

David Jackson works for Wireless Cctv Llc

What is David Jackson's role at the current company?

David Jackson's current role is Regional Account Manager.

What is David Jackson's email address?

David Jackson's email address is dj****@****oup.com

What schools did David Jackson attend?

David Jackson attended San Antonio College, Abilene Christian University, Valley Christian High.

What are some of David Jackson's interests?

David Jackson has interest in Children, Cooking, Economic Empowerment, Education, Personal Training, Cycling, Photography, Science And Technology, Barbecuing, Strength Training.

What skills is David Jackson known for?

David Jackson has skills like Management, Direct Sales, Business Development, Customer Retention, Selling, Account Management, Leadership, Crm, Training, Team Building, Payment Card Processing, Retail.

Who are David Jackson's colleagues?

David Jackson's colleagues are Paris Steele, Hunter A Meyer, Jonathan Johnson, Arsalna Kamran, Gary Browder, Mark Johnson, Damion Hill.

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