David Garrison Email & Phone Number

I'm a passionate IT leader with two decades of experience driving user satisfaction through efficient macOS and Windows endpoint management. Leveraging expertise in JAMF Pro, I excel at leading macOS deployments, migrations, and robust security configurations. Proven ability to deliver user-centric IT solutions that align with company policies and regulations.Here's what I bring to the table:Strategic Management: I lead technical teams, manage projects, and ensure adherence to security standards.Deployment Expertise: Skilled in packaging, scripting, and deploying software for diverse user needs.Problem-solving Prowess: Renowned for effectively troubleshooting complex technical issues.Communication Champion: Adept at demystifying technical matters for non-technical stakeholders.Collaborative Spirit: Energetic and forward-thinking collaborator with a customer-focused approach. Throughout my career, I've:Led successful macOS deployments, migrations, and security implementations.Developed user-centric IT solutions that boosted productivity and satisfaction.Actively engaged in resolving complex end-user issues and devising preventative measures.Contributed to the development of IT policies and procedures.Technical Specialties:macOS, iOS, MDM, JAMF Pro, Windows (all major versions)Exposure to Intune, MS Endpoint Manager (MECM)Tier 1, 2 & 3 Support, Security, ComplianceProcess Improvement & Agile MethodologiesServiceNow, JIRA, BMC Remedy, Customer Support

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  Southwestern Illinois College

  Political Science And Government