Leading campaigns for managed services opportunities with a focus on specific strategic new or renewed business. Hold overall responsibility for the end-to-end solution, design and commercials. Work with customers to understand their strategic objectives and direction and translate that internally across the Computacenter organisation to design and create services to deliver against those objectives for the customer, and their users.

I lead a number of lengthy campaigns, from forming the original relationships and creating the bespoke customer strategy, through RFPs, presentations, commercial and contract negotiations until signature. + Management and guidance of bid coordinators and sales associates, while also being lead Bid Manager on complex multi-tower opportunities+ Ensuring bid strategy is engrained within our sales teams, and developed specifically for each customer on every bid, to ensure unique win themes are created to differentiate us from the competition+ Key Achievement of managing two TPI bids simultaneously. TPI is a stringent process, with hundreds of documents and thousands of requirements in order to achieve a fully executable contract at the end of the RFP. I lead multiple teams across the UK while influencing and negotiating with a number of key stakeholders throughout the business in order to deliver a compelling and compliant proposal

Working within the Business Development Team, I was responsible for managing the entire end-to-end proposal process across a wide range of industries including the financial, media and legal sectors. I have created and delivered high quality, client focused and engaging proposals to a diverse array of clients across the globe.

Heavily involved in implementing a new HR database for the company, designed to streamline onsite requirements for managers throughout the country and optimise processes within head office functions:+ Oversaw the implementation of the wider roll out to over 230 managers across the business, and providing in-house training to instruct them on how to use the new system, and the potential to minimise their current workload+ Adapted and improved current HR practices and functions to meet the new requirements of a ‘Digital Age’+ Wrote and implemented comprehensive Business Alerts for the business, providing real time HR information+ Managed the data transfer into the new system from the old + Project managed HR, and liaised with the other departments involved throughout project durations, gaining continuous input from key stakeholdersIn addition to the various projects managed, was responsible for providing high quality HR advice across each the separate areas within the HR team. + Designed and ran numerous analysis reports, inclusive of FTE figures for each site for charging purposes, this also encompassed high quality key management information for executive leadership team+ Involved in a number of TUPE implementation projects+ Restructured the HR intranet, modernising the system, improving content and accessibility for staff+ Pro-actively kept up to date benchmarking data and statistics on pay, benefits and other remuneration including salary trends, pay settlements and inflation+ Managed and maintained the HR database including training and advising other users and implementing system updates and enhancement+ Monitored equal opportunities data and analysis of the information to produce reports on diversity recommendations for the company+ Produced monthly analysis of staff absenteeism and associated trends+ Formatted HR’s company policies, procedures and other forms during company re-branding