 Streamline processes to enhance operational efficiency and productivity Create and maintain operations documents; manage client communications via email and phone Schedule meetings and cultivate client relationships to ensure satisfaction Oversee budgets, bill payments, and financial tracking for two companies Manage office supplies, mail distribution, and workspace organization Update the website, support social media efforts, and pursue new client opportunities

 Coordinate household priorities, managing schedules and school routines Balance school, extracurriculars, and family needs, ensuring a stable environment Adapt to schedule changes while supporting children’s academic and extracurricular success Plan family events and actively engage in school and community activities

Client - CIBC Accountable for the budgets, timeline and successful delivery of both digital and email creative fromconception to launch Work within both Waterfall and Agile methodologies Work with both internal and external teams for loyalty campaigns

Client – Ford of Canada  Streamline the processes thus increasing efficiency and realigning campaign deliverables  Accountable for the timely and successful delivery of broadcast, digital and traditional creative from conception to launch for the following divisions within the Ford account: o Truck brand and retail, SUV brand, Lincoln and parts and service Work within both Waterfall and Agile methodologies  Work with both internal and external teams for both standard and experiential campaigns

 Manage weekly sprints in an agile environment Manage the day-to-day operations for the creative design team o Visual creative design for media o Video Production o Social Media Campaigns o Webpage development (turbotax.intuit.ca) o Email deployment  Create, define and maintain highly-detailed milestone schedules Manage multiple deliverables across several campaigns in parallel  Facilitate the finalization of scope & stakeholder requirements Establish stakeholder alignment across varying business lines and cross-divisional teams Identify blockers and proactively address them Provide critical analysis and risk assessment Developed and implemented a new design process for creative delivery work Navigate and drive design approval processes

Client - BMO Manage 2 separate teams of Programmatic Campaign Managers Directly responsible for more than 16 campaigns at any given time  Manage both budget and pacing reports from Google Adwords, DoubleClick Bid Manager, DoubleClick Search and Facebook  Prepare sales proposals for new line of business

 Managed diverse digital projects for multiple clients, ensuring seamless delivery of creative and technical solutions. Project planning Stakeholder communication Budget management Timeline coordination Overseeing creative design processes to meet client objectives Adapted to various industries, providing tailored strategies that achieved measurable results Creative digital design

Clients: Ford, Chevrolet, Interac, Grey Goose, Unilever and many others  Managed and maintained multiple digital campaigns and contests from start to finish for Tier One Clients. (Kickoff meetings, work back schedules, deliverables, managing the client, pushing live and post reports). Managed internal administration documents for Bell Media's content, specifications and sales packages. Streamlined processes to increase accuracy while reducing the duration it took to complete a project.  Collaborated with internal teams (Account Management, Content, Brand Partnership, Creative and Development) to assess and manage client expectations for flawless executions. Managed the digital component of The Amazing Race Canada for Chevrolet which won the Canadian Screen Award for Best Cross-Platform - Non-Fiction. Built and maintained quality relationships with external vendors to ensure a high level of service.

 Created proactive sales decks by recognizing opportunities with new and innovative digital products for various Bell Media properties (CTV, CTV News, etalk, The Social and Marilyn) which increased digital revenue. Pitched one of CTV News first digital packages which was sold and renewed multiple times. Worked with internal teams to ensure that the proposed sponsorship met network regulations, content and brand standards as well as creative and development timelines.  Guided sales representatives by pitching and creating strategic RFPs for both new products and general sponsorships which increased our digital revenue. RFPs included (but not limited to) custom creative mocks, site inventory and media plans that met the client’s needs, brand standards and IAB specifications. Point person for day-to-day inquiries regarding client objectives, site standards, sales opportunities, and specifications requirements.  Maintained digital production and project management responsibilities well as streamlined processes.

Clients: Visa, Petro-Canada and Yellow Tail  Created and maintained clients, budgets and project timelines for top tier brands while managing the ongoing maintenance for Visa.ca. Produced scope of work documentation, estimates and project plans while coordinating with the account teams to assess and manage client expectations and creative/development teams to ensure quality deliverables.

Clients: Sony, Red Bull, Universal Pictures, Ubisoft and many others  Helped build the Cue Digital Media brand by executing both small and large campaigns for UFC, Funny or Die, College Humor and Heavy.com by developing media plans, insertion orders and final reports for online media campaigns. Consulted and managed clientele on campaign's effectiveness and overall user experience to improve campaign performance. Managed relationships with publishers, agencies and third party adservers.

Clients: Rogers, Alexander Keith's, Purina, CIBC and many others Supervised and provided leadership for the online media production team by creating and monitoring timelines for multiple projects and clients. Managed the quality control for the each campaign before the final product went live. Developed a process that increased the efficiency of the online production process.

 Designed and developed standard and rich media ad units as well as websites for Tier One Clients. Created templates for production teams to accelerate of the online production process.

 Produced creative and technical illustrations for companies such as Nelson Canada, Pearson Canada, and McGraw-Hill Ryerson. Corresponded with formatters in the construction of text books. Proofing of work and giving leadership and art direction.