David Lopes Email & Phone Number

Glastonbury, Ct

-Administer multiple, integrated software systems to support a Professional Services department of over 150-Engage with other department leaders to plan and execute strategic improvements to processes and tools-Collaborate with Sales, Revenue Operations, Accounting, Product Development, Support, Client Success, and other departments to ensure software implementation, creative services, and digital marketing projects are managed efficiently and to customer standards-Work with Product… Show more -Administer multiple, integrated software systems to support a Professional Services department of over 150-Engage with other department leaders to plan and execute strategic improvements to processes and tools-Collaborate with Sales, Revenue Operations, Accounting, Product Development, Support, Client Success, and other departments to ensure software implementation, creative services, and digital marketing projects are managed efficiently and to customer standards-Work with Product Development and Client Education teams to enable continual improvement and delivery of software solutions to both customers and internal stakeholders-Strategize and support organic and inorganic growth within the department and across the company, including participating in system changes and migrations Show less

Glastonbury, Connecticut, United States

-Manage workload of client website deployment projects, including the most complex assignments, at peak quality and efficiency-Manage internal and client-facing process documentation and resources and ensure that they are continually up to date -Lead new employee recruiting and onboarding as well as continual training and professional development-Perform 1:1 performance check-in meetings and annual reviews with Project Managers to ensure the quality of job performance and the… Show more -Manage workload of client website deployment projects, including the most complex assignments, at peak quality and efficiency-Manage internal and client-facing process documentation and resources and ensure that they are continually up to date -Lead new employee recruiting and onboarding as well as continual training and professional development-Perform 1:1 performance check-in meetings and annual reviews with Project Managers to ensure the quality of job performance and the attainment of career goals-Serve as a point of escalation for personnel issues and escalate further as necessary-Co-manage and facilitate Project Management team meetings and workshops-Continually evaluate department processes, including liaising with other departments, and enact changes as needed to satisfy business needs and company goals Show less

Glastonbury, Ct

-Coordinate creative, production, and technical support resources for website deployments-Manage the work products and schedules of a team of design and front-end development professionals-Monitor and control project scopes, budgets, and timelines utilizing project management software-Serve as primary client resource throughout website creation and deployment processes-Provide consulting (both onsite and remote) to help clients achieve their web design and marketing… Show more -Coordinate creative, production, and technical support resources for website deployments-Manage the work products and schedules of a team of design and front-end development professionals-Monitor and control project scopes, budgets, and timelines utilizing project management software-Serve as primary client resource throughout website creation and deployment processes-Provide consulting (both onsite and remote) to help clients achieve their web design and marketing goals-Conduct software trainings, troubleshoot, and advise on best practices-Collaborate with software development team to continually improve product offerings-Advise, mentor, and train colleagues-Improve, establish, and document department processes Show less

-Coordinate creative, production, and technical support resources for website deployments-Manage the work products and schedules of a team of design and front-end development professionals-Monitor and control project scopes, budgets, and timelines utilizing project management software-Serve as primary client resource throughout website creation and deployment processes-Provide consulting to help clients achieve their web design and marketing goals-Conduct software trainings,… Show more -Coordinate creative, production, and technical support resources for website deployments-Manage the work products and schedules of a team of design and front-end development professionals-Monitor and control project scopes, budgets, and timelines utilizing project management software-Serve as primary client resource throughout website creation and deployment processes-Provide consulting to help clients achieve their web design and marketing goals-Conduct software trainings, troubleshoot, and advise on best practices-Collaborate with software development team to continually improve product offerings Show less

-Write and publish content about live entertainment events to websites and social networks using in-house and web-based CMSs -Develop and implement strategy for branding, including social media (Facebook, Twitter, etc…)-Analyze and implement SEO techniques to improve sales-Develop and write specifications for new website features -Utilize various analytics and metrics to evaluate performance of marketing efforts

Researched and wrote featured articles, curated content for monthly column

University Of Hartford

Oversaw operations of food servery and dining room, scheduled and supervised food service staff, maintained accounting records

Managed staff of 13 Resident Advisors, planned educational and recreational activities, oversaw safety of building residents