David Johanning Email & Phone Number

Atlanta, Georgia, United States

A global clearing and trading company that specializes in the future commodities markets. This business acquired the New York Stock Exchange.• Leads quarterly disaster recovery testing• Automation Scripting for Tidal and Jenkins using PowerShell, Bash, Dos, VB, Oracle SQL• Create and document process designs, changes and updates• Supports production change processes including deployments, risk assessment &testing• Takes ownership of incidents including communication, escalation, & follow-up for root-cause analysis.• Documents troubleshooting & escalation procedures• Runs daily operations procedures including end of day clearing & banking runs• Quickly assesses issues & provides with well-conceived short- & long-term actions for restoration of service(s).• Communicate with client’s important information about system maintenance, changes, events, & to address concerns regarding any service aspect.• Understand the ICE Clearing platforms & apply technical knowledge to improve performance & reliability• Coordinates with various ICE business units, & interacts with third-party vendors• Leads regular disaster recovery planning and testing• Train new analysts in operational procedures

A Network administration and technical support services company specializing in network design, information and network security.• Provides training, troubleshooting, problem solving and creative solutions to network.• Consult with business owners, and C-level management to plan the creation of new systems. and to maximize efficiency in their existing computer systems.• Works in Microsoft, or Macintosh environments. Specifically Windows Server, Microsoft Active Directory, Microsoft Exchange, Microsoft Terminal Services, Mac OS 10.0 and later, TCP/IP, Domain Name Services (DNS).• Acted as IT Manager for client’s internal staff to complete projects on time.• Project management from inception to completion resulted in projects saving client labor savings up to $100,000 in labor.• Help clients to develop appropriate procedures and security policies based upon their needs, and regularly review policies and practices to verify compliance.

Atlanta, Georgia, United States

• Managed the development and implementation of IT systems including network servers, desktop hardware and systems to improve productivity.• Advised management and staff on IT directions.• Directly managed the complete IT environment for 100 end users with varying requirements including those of administrative, research, education, and prepress functions.• Managed staff access to separate networks and network resources of the university and the hospital computing environments. • Worked with Dean level staff in order to determine each groups IT requirements.

Installed and maintained computer hardware and software for departments. Supported departments with more than 150 end users, and maintained a complex environment with over 20 network servers. Maintained desktop connectivity to the campus network. Worked in a computing environment that includes servers, multiple platforms, and discipline specific software. Worked with constituents in the departments to identify computer solutions in support of the mission of the departments