David Jordan Email & Phone Number

Sandy, Ut, Us

Sandy, Utah, United States

Dallas, Texas

Director for the Subrogation and Salvage DepartmentLead all aspects of Subro and Salvage for the organization, including but not limited to, supported a team of two senior managers, 23 team managers and over 165 representatives; Lead departments through multiple acquisitions, system changes(Roll out of Guidewire 10 and entering the HUB then exiting), change in salvage vendor; Lead discussions and developed scoring model referral process for Subro claims using analytics; Partnered with newly-formed product team to establish a vendor scorecard and process to keep vendors fresh and reduce costs; Utilized Team Think platform to create audits for Subro, arbitration, salvage, advance PD, PD limits and claim operations (2022 rating – Exceeds); Lead discussions with data science team to create reporting to help maximize recoveries and salvage sales.

National Manager for Subrogation and OperationsLead all aspects of the overall Subro recovery process and Operations organization which supported 8 managers, 48 representatives and administrative team of 8 clerks; Created efficient, centralized process for claims handling to maximize recoveries; Created internal audit process for Subro; Created PD limits team and third party Subro team for review of incoming demands.

Dallas, Tx

Lead team of 10-12 Subro representatives that consistently progressed to become the highest performing team; Established weekly one-on-one meetings to shadow work efforts offer troubleshooting ideas.

Dallas, Texas