•Coordinate with business leaders, local board staff, Regional Solutions Centers, workforce partners, economic development, and training providers to market industry driven training opportunities and talent development options.•Develop, coordinate, and implement recruitment practices to meet the sector strategy objectives.•Conduct research into effective business services, industry trends, and best practices. Prepare reports and submit recommendations to B&ES management.•Develop a close relationship with a business to ensure that workforce system is single point of contact to meet their needs for recruitment, selection and referral of trade affected job seekers for job listings.•Identify training needs and opportunities that will align targeted job seeker skills with employer needs.•Train employers and partner staff on the criteria, requirements, and philosophy of various programs such as employer tax credits/incentives and hiring of trade affected customer groups.•Attend and represent the Department at various workforce partner, economic development and employer planning meetings.

•Provided a customized one-on-one conversation to customers; review, assist with, or conduct basic registration; gather necessary information to determine customer needs.•Provided referrals to community resources and supportive service agencies for needed services and/or technical assistance as appropriate.•Interviewed a high volume of job seekers; determine job seekers transferable skills, interests and employment goals. Identify barriers to successful job search and explore possible solutions to remove the barriers.•Assisted with application processes, documentation, and effective interviewing techniques. Gain and maintain familiarity with local employment needs in order to provide relevant job search support and assistance to job seekers.•Made work-based opportunities available to customers in accordance with local area plans and investment strategies. Pursue On-The-Job Training (OJT) opportunities with employers and make appropriate OJT-related referrals for work-ready job seekers.•Conducted staff-assisted talent development workshops to teach essential skills for work readiness. Refer customers to attend talent development workshops and activities so they have the materials and skills to be successful during job interviews. Offer comprehensive business services through WSO centers that are aligned with local sector strategies and investment priorities.

•Worked closely with Pharmacist to maintain high level of pharmacy operations including refills, physician follow-up and patient phone calls.•Assisted with inventory management, including verification of quantities, storage, removal of outdated medications, and restocking medications in short supply to prevent being out of stock.•Prepared packaging and labeling of prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.•Ensured that customers received quick and efficient service.