David Zink Email & Phone Number

Lansing, Michigan, United States

On the discontinuation of the former Capital Area IT Council, partnered with a number of volunteers to continue bringing learning and connection to the Greater Lansing Area through a new organization, the Capital Area Tech Hub (CATECH). We're growing quickly and within our first year have been pleased to bring monthly events to the community.

Lansing, Michigan, United States

Okemos, Mi

Okemos, Mi

Agency Services / Leveraged Services

Direct team of 3 first-line managers over a team of over 50 staff and contractors to implement strategies and solutions that fulfill the information needs of the State's Department of Human Services. Driving a transition to an environment with improved accountability and communication. Building collaboration beyond DHS by breaking down silos between various State departments to improve information sharing and support analysis of the needs of the citizens of Michigan across all departments.

Responsible for direction and execution of an enterprise strategy for both Content Management and Data Warehouse / Business Intelligence activities.

Program Management authority and accountability for development of Enterprise Content Management program. General Management responsibility for team of 4 full-time employees and associated budgets. Developed multi-year strategic plans across various disciplines, including transactional content management, collaborative content management, and business process management. Collaborating with multiple business units in analyzing business workflows and delivering solutions that increase efficiency and reduce costs. Breaking boundaries between business and IT leaders to select tools and technologies appropriate to our future-state enterprise architecture.

Program Management authority and accountability for multi-year, multi-million dollar Enterprise Data Warehouse program. General Management responsibility for team of 8 full-time employees and up to 10 contractors and consultants. Developed multi-year strategic plans to balance delivery of enterprise strategic needs with tactical and operational needs, while modernizing IT and EDW infrastructure. Collaborated with multiple business units and managed the IT team to define program needs, analyze business workflows, develop BI capabilities, and improve data quality. Succeeded in achieving measurable high-level of data quality for core set of business measures: Case Reserves, Paid Losses, Written Premium, and Unearned Premium. Facilitated conversion of core Actuarial Quarter-End analysis to EDW and Business Objects, providing proven data quality, a simplified process, and a 1- to 2- day time savings each quarter-end. Supported development of a suite of reports using EDW through Business Objects to help Claims and Business Development gain efficiencies and control costs.

Functional Lead over team of 7 FTEs. Assigned tasks, facilitated problem resolutions, promoted new projects and training opportunities, and assisted in planning for projects and resources. Gathered requirements and developed designs. Reviewed code and ensured standards. Developed new and modified existing applications and batch processes. Researched and resolved system issues. Founded cross-functional IT team charged with effectively managing flow of operational initiatives to department staff.

Gathered requirements and developed specifications. Developed new and modified existing reports, applications, functions, procedures, and packages to incorporate complex business rules efficiently and accurately into various reports, data management applications, and business processes, and allowed for their execution in a controlled, repeatable, recoverable manner.

Gathered requirements and developed specifications. Developed new and modified existing reports, applications, functions, procedures, and packages to incorporate complex business rules efficiently and accurately into various reports, data management applications, and business processes, and allowed for their execution in a controlled, repeatable, recoverable manner.

In addition to the below-Mentored non-technical co-worker in problem analysis, specification and requirements gathering, and program development and implementation. Executed impact analysis for core system upgrade. Executed changes necessary to maintain customized functionality employed at Northwestern University throughout upgrade process.

Gathered requirements, analyzed delivered functionality, developed specifications, and executed development of on-line and batch reports and programs. Analyzed reported problems with existing functionality and application data, then executed data and/or code changes as needed to correct or enhance functionality as required by the user community. Implemented and supported various delivered modules and accompanying custom add-ons. Coordinated project teams of 2 to 5 people.

Gathered requirements, developed specifications, and executed development of end-user reporting applications. Developed stored functions and procedures as needed to assist in delivery of efficient and accurate reports and forms. Analyzed reported problems with existing applications and executed code changes as needed to correct or enhance functionality.

Maintained existing end-user and technical documentation. Developed new end-user and technical documentation as-needed. Authored version-specific release documentation. Created and maintained web content for in-house and state-wide information delivery. Developed documentation standards and templates. Designated team-lead in absence of official team leader. Facilitated quality assurance meetings.

Ba, English, Philosophy

Powerbuilder Programming; Visual Basic Programming

Java Programming