Experienced, commercially-led professional with over twenty years executive management experience operating across a diverse set of sectors encompassing sales, marketing, corporate affairs, strategy, service delivery, customer care, outsourcing (BPO), finance and accounting. Specialising in change-control within complex operational environments and successfully leading teams through projects with stretch operational and financial targets. Specialties: Utilities, Public Affairs, ICT, business process outsourcing, financial services, strategy, people development, project management, culture, system and process change in large organisations.