The establishment of Mac Active Ltd was primarily driven by the requests of loyal clients with whom I had developed long-standing relationships as their preferred supplier. With certified Apple engineering and solution expertise since 1988, I blend my skills with extensive product knowledge in support, sales, and technical project management. Recognising the need to better cater to their specific needs, I committed to delivering a dedicated and specialised solution provider. • Business… Show more The establishment of Mac Active Ltd was primarily driven by the requests of loyal clients with whom I had developed long-standing relationships as their preferred supplier. With certified Apple engineering and solution expertise since 1988, I blend my skills with extensive product knowledge in support, sales, and technical project management. Recognising the need to better cater to their specific needs, I committed to delivering a dedicated and specialised solution provider. • Business Relationship Management | Partnering B2B, Blue-chip Companies, SME’s, Government and local Councils• Provision of pre-sale solution consultancy | procurement management | product delivery | Installation, configuration, training | support services | hosting services• Service Delivery Management | Consistently providing the required level of service and expertise with continued rapid and successful progression | Contractual annual Service Agreements for both in-house and on-site services• Project Management | develop | demonstrate | deliver | bespoke IT solutions• Service Delivery Performance Management | KPI objectives | resource management efficiency • Resource / Procurement Management | Collaborate and partner management with trusted global/UK Distributors | negotiation skills | senior level dispute skills • Attention to detail | communication skills | efficiency, trust, relationshipQuantifiable Achievements : Kellogg's Company of GB / The British Council / City of Salford Council - To serve as an example, I was solely responsible for managing all aspects of IT requirements within the Product, Design, and Communication Departments for these prestigious organisations. For over 25 years, I oversaw consultancy, sales, delivery, installation, configuration, and training, while providing comprehensive contractual bespoke annual support services for client and server frameworks, including backup, network, and hosting services to ensure seamless operations. Show less

DXP Systems quickly became recognised as a leading Apple service and reseller solution provider in the Northwest. Rapid sales growth, delivering exceptional customer service and support to B2B, SMEs, educational institutions, government bodies, and blue-chip companies. My role encompassed IT infrastructure account management, solution consultancy, business development, technical sales, technical support management, and team leadership.Quantifiable Achievements: I successfully achieved… Show more DXP Systems quickly became recognised as a leading Apple service and reseller solution provider in the Northwest. Rapid sales growth, delivering exceptional customer service and support to B2B, SMEs, educational institutions, government bodies, and blue-chip companies. My role encompassed IT infrastructure account management, solution consultancy, business development, technical sales, technical support management, and team leadership.Quantifiable Achievements: I successfully achieved the prestigious 'Apple Authorised Service Provider' status, while driving rapid growth. Demonstrated leadership and teamwork by thriving in collaborative environments, and diversifying my roles across both technical and sales capacities. Show less