• Under my leadership the front-half days ship team saw an 11.5% improved rate efficiency over 2023.• Implemented numerous continuous improvement projects in outbound in 2024.• Completed four continuous improvement projects in 2024 totaling over $446,000 in validated company savings.• Cross-trained all process assistants on my team to be able to fill in for each other during absences.• Currently redesigning our "slide" process (workflow bottleneck relief valve) to improve efficiency by ~20%.

• My first task in this role in 2022 was to convert and create building capacity to accommodate over 100,000 units of bagged footwear within six weeks• Successfully managed two cross-departmental teams, each operating on separate schedules, to execute a one-year building-wide capacity conversion project• The above project created over 40,000 cu ft of usable space by adding an additional section to underutilized floor space and also transitioned ~70% of our building’s eligible static racking to match predicted incoming product mix. This project was validated in 2023 for over $875,000 in company savings• Collaborated effectively with third-party suppliers to ensure proper production and delivery schedules, aligning them with our planned workflows and ensuring project completion within a one-year timeline• Was the primary POC for third-party contractors in the instillation of new static racking• Mentored a process assistant who was promoted to area manager under my leadership

• Conducted root cause analysis, which led to implementing mandatory stow standard work audits for the inbound teams, which reduced IRDR defect rates by 50% in 2022 while simultaneously cutting the labor budget by 42% throughout the year• Reported on all relevant daily and weekly quality metrics during daily deep dive meetings• Took charge of all weekly network and regional quality meetings, presentations, and initiatives, demonstrating leadership and a proactive approach to driving quality improvements• Reduced IRDR from a post-peak 4-week average of over 7,000 in 2023 to a post-peak 4-week average of under 6,000 in 2024, showing an improvement of over 15% year over year because of the mechanisms I put in place during my time in ICQA• Conducted monthly SOX audits as needed • Was the SDF4 quality and capacity POC and the quality subject matter expert (SME)

• Managed daily shipments of goods and ensured on-time pick-up and delivery• Closed and managed a multi-million-dollar account• Worked with a diverse team to present customers with cost-effective transportation solutions• Made daily sales calls to prospective customers• Detailed contracts for carriers to reflect specifications made by customers