Information Assurance Staff Manager | Help Desk Manager
Oversaw the implementation and maintenance of security protocols in alignment with DISA STIGs and the Risk Management Framework (RMF). I ensured compliance with the National Institute of Standards and Technology (NIST) guidelines and managed a team of 12 personnel, responsible for the seamless initial implementation and operation of Microsoft Office 365 environments. My role involved conducting risk assessments, developing mitigation strategies, and providing comprehensive support to end-users to ensure the integrity and availability of information systems. Additionally, I collaborated with cross-functional teams to enhance security measures and streamline helpdesk operations, fostering a secure and efficient IT infrastructure.