David Vine Email & Phone Number

Calgary, Canada Area

>Manage 12 Direct reports – Assist in managing +40 in-direct reports.>Responsible for the execution of the three OSL Retail Pillars; People/ Precision/ Performance.>Drive sales through a strong team of leaders, and maintain an environment that rewards employee retention.>Maintain a functional district head count through constant recruitment, and talent acquisitions.>Host quarterly district meetings to cascade all company updates, as well as train and develop.>Conduct both annual and mid-year employee reviews to ensure proper growth within the district.>Conduct quarterly Operational visits to ensure the execution of all OSL Retail policies and core operations.>Maintain productivity while managing the payroll budget at a district level.>Continuously managing stores on Inventory execution and Shrink (Inventory loss)>Responsible for distributing quarterly sales targets in 11 locations to drive a balanced district.>Responsible for coaching team members to ensure consistent achievement of all sales targets.>Drive sales through weekly conference calls and 1:1 manager calls.>Partner closely with our Carrier and Manufacture reps to deliver balanced training to all team members.

>Supported OSL National Operations - With a 5 District Territory in Western Canada. >Supported the in-field Sales Team with technology based maintenance, and Operational Support. (IT Support)>Coached and trained all OSL team members on new technology, OSL applications, system security, OSL operations, loss prevention, and other training topics where needed. >Worked with the LP Team to support Loss Prevention by proactively auditing, and identifying, operational process gaps around fraud, shrink, and other threats. >Partnered with the District Manager Team to train on all necessary topics. (i.e. Operational Processes, LP Issues, New Technology, Carrier Portals, Sales Skills, Product Knowledge, etc.). >Conducted Head Office initiated Quarterly Visits to ensure stores operate within Company mandated operational standards.>Created, and maintained, security roles in terms of permissions around on-boarding and off-boarding employees into RQ, MyOSL, ADP, and Carrier Portals.>Assisted in the development of new OSL Operations and guidelines at a national level.

>Responsible for opening 15 Wireless kiosks nationally within the Walmart Canada environment.>In-depth knowledge of PC setup and networking.>Responsible for the in store merchandising setup.>Responsible for training Store Managers, Sales Associates, and the Walmart Team on OSL Retail Operations, Carrier portals, and ACT Sales program.>Performed compliance audits on operations, customer service, and store merchandising.>Maintained contact with multiple stores to provide support on the daily operations.>Projected a professional attitude towards our client as the (in-store) face of the company.

Edmonton, Canada Area

>Managed a team of 6-10 employees.>Developed a team to ensure above industry standards in customer service.>Maintained a schedule for multiple employees.>Coached a team to drive a successful sales floor, and achieve weekly sales targets/KPIs>Trained all new employees as per TELUS company guidelines.>Conducted self audits monthly to ensure the compliance of TELUS operational standards.>Conducted interviews, and hired new employees for multiple locations.>Prepared, and participated in weekly conference calls.>Completed the TELUS Leadership & Development Program.

London, Canada Area

>Responsible for the installation of satellite systems on both residential & commercial properties.>Responsible for the maintenance, and repair, of both residential & commercial systems.>Responsible for the coaching & training of our new Technicians.>Responsible for inventory replenishment, and daily distribution, to the offsite Field Technicians. >Completed work orders for multiple locations daily.>Operated and maintained a functioning company vehicle.