David Mack Email & Phone Number

Dallas, Tx, Us

Dallas/Fort Worth Area

• Manage all day-to-day operations, interaction, processes, providing superior imaging services for a highly secure government contracted clients.• Provide imaging on high levels of documents from the banking industry, including familiarity with financial institution documents such as loan and asset documents and files, board and management committee minutes, copies of audits, examinations, legal cases, legal opinions, court documents, claims, photos, videos, and 35mm medical slides.• Provided imaging for various types of asset file documentation including items related to consumer, residential, commercial, and construction type loans and owned real estate.• Capable of recognizing and accurately naming distinct types of loan and owned real estate documents not limited to commercial, consumer, construction and real estate assets, banking industry, including familiarity with financial institution documents such as loan and asset documents and files, board and management committee minutes, copies of audits, examinations, legal cases, legal opinions, court documents and claims per the required indexing standard for each project.• Processed and prepared routine reports, and metrics with proficiency in MS Office MS Excel.• Leading several teams of document imaging & indexing personnel on-site & off-site locations.• Provided most of the IT operations, troubleshooting of all computer systems and the imaging equipment.• Experience with multiple imaging programs, scanners, optical character recognition (OCR), bates numbering, and encryption software.• Managed uploads & downloads of files and documents being transferred via a sFTP site.• Perform and implement off site imaging project trips for different government clients.• Contractor support for the FDIC-DDR and FDIC-OIG in Dallas, DHS-ICE, DCMA in Houston, DODEA, Walter Reed Medical Center in Washington D.C. and Wright Patterson Air Force Base. Possess Public Trust SF-85 & National Security SF-86 Clearances.

United States

• Duties include providing customer service by answering calls, emails, and/or chats related to Housing and UrbanDevelopment Real Estate sales.• Answering questions about HUDhomestore.com, FirstPrestonHT.com and HomeTelosFirst.com website navigation,property information, property availability, making offers, offer status, how to create contract packages, password reset, andanswering other miscellaneous questions pertaining to properties.• Weekly receptionist front desk coverage answering incoming calls and transferring them to the appropriate personnel.• High volume of Data Entry into HomeTracker database system for tracking all calls, emails, and chats.

United States

Document Imaging Operations Administrator · Administrated all areas pertaining to setting up and beta testing all changes to the Online Document Imaging Portal for proper working order for all areas of use with-in Investment Services which included Operations, Technical Operations, Sales, Service, Accounting, Information Technology and Transfer Agent Departments.· Hold meetings with the html developer and all departments on the status of the integration of the systems progress.· Duties involve the training of employees in the use of EMC Captiva Quick Scan Pro 4.5 and the Online Document Imaging Portal.· Daily duties include scanning and data entry of daily inbound financial investment subscription documents, maintenance documents and other miscellaneous documents pertaining to investor information regarding Real Estate Investments.· Administrate the conversion of over 50,000 investor paper files into a searchable PDF database.· Integrated XML download of information into the Online Document Imaging Portal to create Excel spreadsheets for all departments to be used for reporting purposes.· Monitored all information imputed into the system for accuracy.· Maintained all of the Bowe Bell Howell Sidekick 1400 Scanners and provided other miscellaneous duties.· Light duties involving Microsoft Office Excel, PowerPoint, Word, Outlook, Access and Adobe Acrobat Professional 8.· Oversaw the final conversion of data from the Online Document Portal to the new transfer agent's system.· Additional experience with a Kodak i620 Scanner with the purposes of scanning barcode documents into ScanPlus Software to index batched documents to various locations worldwide for processing.Technical Operations Database AssociateAdditional information listed in Resume.

United States

· Duties include the daily collation of accounts payable information scanned with Altec Doclink Scan into Doclink Workflow Collator 1.5 and utilizing other Microsoft Office Word, Excel and PowerPoint.· Monitored the workflow collator which housed 80 location folders nationwide and transferred the appropriate documents to their respected locations.· Items were scanned then collated the batched images into stapled batches and moved into other workflow folders for daily processing by other individuals.· Collated medical documents, bills, invoices, expense reports, check requests, leases, physician invoices, W-9s, UB-92s, nursing home bills, and contracts for the purposes of being paid.· Other responsibilities include the process of the daily incoming and outgoing mail utilizing Pitney Bowes F550 folding machine, Pitney Bowes Postage machine, plus administrative assistance in ordering all office supplies, checks, envelopes, and other technical miscellaneous office duties including maintaining all systems including fax machines, computers, printers and etc.

United States

· Position includes of daily retrieval and distribution of all mail (USPS, UPS, FEDEX and AIRBORNE/DHL).· Opening, sorting, and filling Medical Insurance documents into specified categories to be scanned and distributed to specified departments.· Using acquired PC knowledge to operate Scanning Utility 5000 with a Canon 5020 high-speed scanner with file conversion for daily burning of CD-R for record back up.· Scanned insurance document information with barcode reader to match barcodes listed in the main server which was uploaded by the client zip drive and monitoring the network server database.· Position also includes operation of a Pitney Bowes F550 folding mail machine and Neo Post stamping machine plus maintenance of all systems for proper running conditions in a secure environment.· Coordinated the training of new and existing employees in all area of the department.· Daily data entry on various programs.· Company is affiliated with Office of the Attorney General and the Texas Department of Health - Medical Support Unit.

United States

Using computer graphics with CorelDraw 7.0, 8.0, Corel Photopaint 7.0, and Universal Laser 100-watt and 25-watt systems for the purpose of creating executive awards or trophies. Responsibilities involve setting up detailed graphic layouts, for awards to be etched and engraved with either Laser or Rotary engravers. Responsible for writing up orders, getting customer approval for various items to be etched in to glass, acrylic, wood, plastic, metal and marble. Other responsibilities include industrial sandblasting, use of hand on and hand held machinery for assembly of multiple orders. Plus calling customers for pickup by approved deadlines.

United States

Utilizing PC computer graphics with CorelDraw 5.0 and Corel Photopaint 5.0 to create detailed colorful layouts for business cards, brochures, quotes, and labels to be sent to various customers.

United States

Utilizing computer graphics equipment on an IBM Personal Computer to create freehand drawings, graphs, charts, tables, commercial art, icons, and documentation including downloaded images. Fluent in various IBM related software on a LAN based operating system. Knowledgeable in Freelance Graphics for Windows 2.1, Freelance Graphics for OS/2, CorelDraw Version 5.0, Corel Photopaint Version 5.0 and DOS. Work moderately in Microsoft Word, Lotus Word Pro, WordPerfect, VM/OV, Lotus Notes, 4.5, TAP2, and Web explorer. Customer service, proofing reading and logging in and out jobs submitted by on site customers.

United States

Operations involve various Heavy Machinery (John Deere 4630, 4430, and 4455 FWD), implements from planters, spray rigs, groundbreakers, and other industrial machinery. Repair and maintain all industrial equipment for proper running conditions. Experience with using welding and blowtorch metal work equipment. Operations involve all areas of agriculture pertaining to botanicals, grains, cotton, corn, and citrus. Which involve planting, irrigation, and harvesting. Other operations involve the special handling of various insecticides, fertilizers, and other hazardous chemicals.

Drafting And Design Technology, 3.3 Gpa

Utilizing computer graphics equipment and hand drafting tool to produce drawing and solve problems in mechanical, electrical, structural.

Diploma

Activities and Societies: Art & Air Force Junior Reserved Officers Training Corps Four years of Air Force Junior Reserved Officers.