Providing consulting services for middle market companies focusing on their multinational payment and travel needs.Lead on hospitality projects. Specializing in consolidating an organizations Travel & Entertainment and Commercial Card programs. Designing and delivering customized solutions and strategies to our clients.

Leave of absenceo Assisting family member and supporting family during critical illness.o International Travelo Broken Ankle (personal)o Reflection and Self Improvement

Recruited to develop new position, designed to facilitate hotel ownership and Hilton Citywide Sales Office relationship, coupled with a focused deployment to increase revenues and market share of the Consortia segment as original primary focuses. Secondary focus on strategy and development of Entertainment segment.Hotel ownership transferred responsibility for the Business Travel segment in July 2014 from Hilton Citywide Sales Office. Transitioned Sales & Account Management and prospecting responsibilities successfully. For 2015 RFP Season, increased overall ADR over 7% and peak season ADR over 11%. Strategically contracted new accounts complementing hotel’s profile and revenue goals.Assumed responsibility for previous contracted $105,000 GDS Marketing Agreement. Redeveloped to a targeted focus in PCC/audience, business critical periods and relevant messaging; resulted in increased viewership and revenue gain of over 6% with this marketing campaign. Consortia Segment, developed all strategy and tactics for this segment. Developed travel agent rate program, prospecting luxury agency programs and gained membership in a new amenity based luxury program. Extensive luxury Consortia sales call and road show schedule, coupled with business travel agency calls.Hosted and presented to: BCD Travel’s Americas Executive Team at the invitation of the Global Executive Operating Officer/President of Americas Region; Radius Travel/Consortia Global Leadership Meeting.Entertainment Segment included strategy development, prospecting and uncovering all levels of potential business in this segment. From travel agent booked independent business to corporate entertainment based companies.

Opening Director; developed, implemented all transient sales efforts for new build/concept hotel. Secured accounts to build revenues from Corporate, Consortia, Government and FIT segments to achieve revenue goals over 95% of periods.Developed an acquisition strategy for the 2014 Corporate RRP Season, to offset new market competition and ending of project business, which resulted in a revenue gain of $620,000 for 2014.Consortia: Developed overarching strategies engaging this market. Established key relationships from Senior Leadership, Account Management to Travel Counselors. Developed Travel Agent Rate Program with supporting website, specific to theWit (www.thewithotel.com/travelagent). Leveraged our Travel Agent Incentive program and deployed promotions in key periods.Corporate Accounts: Developed short and long terms strategies to target, acquire and penetrate appropriate accounts to meet and exceed revenue goals.Developed the Extended Stay market opportunistically to a $200,000 annual incremental room revenue segment.Strategically embraced the international side of Corporate and Consortia accounts. Including developing a key understanding of working with international clientele. With this mindset and skills, won a Italian company’s project to expand into the United States and German company’s acquisition & integration of a Chicago company, adding over $400,000 in room revenue over 3 years.Recognized as a role model and go to Director for Hilton Worldwide Sales and other Hilton corporate leaders. Executive level presentations to: BCD Travel Global Supplier Relations Group, Travel & Transport - Annual Account Manager Meeting, Carlson Wagonlit Travel - Americas Leadership Team & Chicagoland Clientele.

Current: Hotel Chicago / Autograph CollectionRecruited as Director while hotel was undergoing renovations and repositioning to an upscale market tier and rebranding as an independent hotel Focusing on changing business mix to achieve higher ADR/Revenue goals. Revamped transient sales efforts and customer service procedures, including reservations processes to capture business

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Current: Wyndham Grand Chicago RiverfrontTransitioned account loading between three Central Reservations providers, including; rates, content and GDS loading. Successfully transitioned between management groups from Viceroy Hotel Group, to Falor Hotels then onto Capella Hotels.Hotel was undergoing start and stop renovations during this time, working to become repositioned to a luxury hotel.

Pre/Post opening Director recruited to develop and implement all transient sales efforts for new hotel and concept in an urban market. Including all strategies, policies, procedures and establishment of revenue goals. Recruited, trained, mentored, and evaluated transient sales team. Oversaw client relations, negotiation, and approved all transient contracts.

Sheraton Grand Chicago & Westin Chicago River North Director of Business & Leisure Travel SalesPromoted and oversaw the merging and integrating for all transient sales efforts for the new combined sales office for the Sheraton and Westin. Focus on cross-selling current and new accounts to utilize both hotels, at respective rate positioning. Westin Chicago River North - Business Travel Sales Manager

Hyatt Regency Chicago - Business Travel Sales Manager Hyatt Regency McCormick Place - Citywide Group Sales Manager (Opening Team) Hyatt Regency O’Hare - Group Sales & Convention Services/Catering Manager

Formerly the San Diego Princess Resort