As the RVP of Solutions Consulting at Gainsight, I lead a global team of Solutions Consultants and Solutions Engineers, supporting all five of Gainsight’s product offerings. My team is at the forefront of delivering strategic value to our customers by driving impactful pre-sales and post-sales engagements, ensuring seamless integrations, and highlighting Gainsight’s innovative capabilities in AI and customer success technology.I oversee the overall solutions strategy with a primary goal of fueling revenue growth while maximizing deal impact and customer satisfaction. Collaborating cross-functionally with Gainsight’s Customer Success, Sales, Marketing, and Professional Services teams, we ensure our solutions align with customer needs and deliver exceptional outcomes.By bridging technical expertise with business acumen, my team plays a critical role in scaling processes, supporting strategic initiatives, and showcasing the value of Gainsight’s offerings to drive lasting partnerships with our customers.

Our mission is clear: to support and drive the technical selling phase across Gainsight's suite of products, designed with a singular focus on retaining and expanding our customer base. This role encompasses overseeing the strategic direction and execution of technical consulting for not one but four distinct product lines, each aimed at enhancing customer success and loyalty.At the core of our success is the Solutions Consulting team, a group of exceptional individuals whose expertise and dedication to technical excellence play a crucial role in every product's sales cycle. We are the bridge between Gainsight's innovative technology and our customers, ensuring that every technical aspect of the product suite not only meets but exceeds our customers' needs and expectations.

- Lead a team of solutions consultants, providing guidance, coaching, and support to help them achieve their sales targets and professional development goals.- Collaborate with the sales and product teams to develop and implement sales strategies that align with business goals and meet customer needs.- Manage relationships with key clients, serving as the primary point of contact for all solutions consulting-related inquiries and concerns.- Develop and maintain a deep understanding of the company's products and services, as well as industry trends and best practices.- Conduct market research and analysis to identify opportunities for new product development or enhancements to existing solutions.- Work closely with cross-functional teams, including sales, marketing, and product, to ensure successful product launches and effective go-to-market strategies.- Participate in and lead customer-facing meetings and presentations, providing expert guidance and support to help close deals and drive revenue growth.- Manage the solutions consulting team's performance, including monitoring key performance indicators and providing regular feedback to team members.- Develop and maintain sales collateral, including presentations, case studies, and other materials that highlight the company's solutions and value proposition.- Participate in industry events and conferences, serving as a subject matter expert on solutions consulting and related topics.

- Lead a team of solutions consultants, providing guidance, coaching, and support to help them achieve their sales targets and professional development goals.- Collaborate with the sales and product teams to develop and implement sales strategies that align with business goals and meet customer needs.- Manage relationships with key clients, serving as the primary point of contact for all solutions consulting-related inquiries and concerns.-Contributed to the development and improvement of company-wide solutions delivery processes and methodologies, resulting in increased efficiency and quality of delivery.-Presented solutions and project updates to executive leadership, resulting in increased visibility and buy-in for project initiatives.

- Successfully managed and delivered multiple large-scale solutions projects, each with budgets ranging from $500K to $2M, resulting in increased revenue and repeat business from satisfied clients.- Developed and implemented a new solutions delivery methodology that reduced project delivery time by 20%, resulting in increased efficiency and cost savings for clients.- Identified and resolved critical issues for clients, resulting in improved business processes and increased operational efficiencies.- Successfully sold and implemented new solutions to clients, resulting in increased revenue and market share for the company.

- Conduct needs assessments and requirements gathering sessions with clients to identify their unique business needs and pain points.- Develop and deliver customized solutions proposals and presentations to clients that effectively communicate the value proposition of our solutions.- Collaborate with cross-functional teams, including sales, marketing, and product development, to develop and deliver effective solutions that meet or exceed client expectations.

Responsibilities-Tasked with working directly with Gainsight's Account Executive Team to advice on the technical aspects of the Gainsight Solution during the Pre-Sales Cycle. - Running and Managing Proof of Concept stage of the Pre-Sales Cycle.- Leading demonstration of Gainsight Solution

Help businesses drive massive success to their customers through technology and best practices. Gainsight is the market leader in Customer Success solutions - leveraging big data analytics and intelligent workflow platform to proactively manage retention, reduce unexpected churn and identify upsell opportunities.More on us:- clients include Box, Marketo, Adobe and many others in all sizes- 357% revenue growth in 2014- voted top 20 places to work by Fortune - ranked #63 of high-growth privately owned companies by Forbes- 54.1 million received in 5 rounds by 9 investors including Battery Ventures and Salesforce Ventures- hosts the industry conference Pulse in SF every May. 2015 expects 2500 Customer Success executives.

The PreSales Leadership Collective (PSLC) is a global community of PreSales leaders coming together to help and support one another. Our vision is a world where every PreSales leader has the tools, resources, and support they need to achieve their professional potential.

Tasked with coaching and leading sales professional team to increase sales for a specific location.Ashley Furniture is the #1 Brand in Furniture and also the Market leader in the Metro Saint Louis Area. They do this through keeping up with current fashion trends and have mastered the manufacturing process to achieve a more competitive price point.

In Charge of Driving sales and operations for a specific assigned district in the Metro Saint Louis Area.Club Fitness Features and "intimidation Free" atmosphere where people can achieve their goals in a non traditional fitness setting. This is offered through Group Exercise Classes, Personalized Training, or just achieve your goals at your own pace.Responsibilities - Helped run "Pre Sale" for multiple locations - Did daily operation audits to ensure profitability and cleanliness- Audited all sales books to ensure locations were maximizing performance- Trained sales management teams to perform at high levels

In Charge of Driving sales and operations for a specific assigned district in the Metro Saint Louis Area.Club Fitness Features and "intimidation Free" atmosphere where people can achieve their goals in a non traditional fitness setting. This is offered through Group Exercise Classes, Personalized Training, or just achieve your goals at your own pace.Responsibilities- Daily audits to ensure daily tasks have been completed by desk team- Call potential business leads to set up corporate accounts- Advise potential members on which membership plans fit individual needs- coach sales team how successful sales techniques

Responsibilities - Coach and Lead packing and shipping team- Daily audits on weight to ensure that postage is correct- Payroll Processing- Scheduling