David Hubbard Email & Phone Number

New York, NY, US

Mclean, Virginia, US

• As a Customer Supply Chain Account Manager for Mars Wrigley, I specialize in PO optimization, product procurement, and the fulfillment of orders worth up to $400k each.I'm responsible for developing and nurturing B2B.
• Promoted to BJ's Wholesale Customer Supply Chain Account Manager within 6 months of hire.
• Contributed to BJ’s Wholesale Club’s 2023 OTR (on-time delivery) improvements of +11.2%, Case Fill by +8.0%.
• Improved Smart & Final's 2023 OTR (on-time delivery) improvements by +11.3%, Case Fill by +8.2%.
• Ensured 100% compliance from customer accounts for the Mars Efficiency Program in 2023 (measured quarterly).
• Saved Mars Wrigley over $7 million procuring and selling through 2,600 cases of NQC risk (low shelf life) product.

Columbus, OH, US

• Cultivated long-term, meaningful face-to-face relationships with a wide array of Fortune 500 companies, UHNWIs, and C-suite level executives while representing the industry leader in private aviation - NetJets Aviation.
• Streamlined business processes and schedules to reduce costs by up to 28%.
• Awarded "Best Collaborative Project” (2021) remotely spearheading a team project launching a brand-new intranet website, that was subsequently rolled out to 7000+ companywide.

Relocated from Surrey, United Kingdom to New Jersey, United States on the K1 visa.

Edinburgh, Scotland, GB

• Orchestrated time-sensitive operations for Lufthansa AG turning their narrow-body commercial aircraft on the ground, while coordinating teams, crews, and third-party vendors. Tasked with the ultimate responsibility of.
• Attained one of the highest success rates for on-time departures (76%) through effective communication, negotiation, and persuasion.
• Demonstrated meticulous attention to detail with “zero” safety-related errors throughout a 5-year period.

Edinburgh, Scotland, GB

Embarked on a "once-in-a-lifetime" opportunity to go "around the world" to travel destinations including Singapore, Australia, New Zealand, Fiji, and the United States (west coast). Experienced a broad range of transportation methods (flights, ferry, tram, railway), accomodation types (YHA youth hostels, camping, luxury resorts), tourism hotspots.

Edinburgh, Scotland, GB

• Supervised 50+ direct reports responsible for providing exceptional customer service to Economy, Business and First-Class clientele. Managed B2B customer relationships with Lufthansa AG, Qatar Airways, Swiss Air and.
• Identified training and mentorship opportunities that supported employee’s professional development.
• Selected as 1 of 8 individuals from 200+ employees to travel to Casablanca, Morocco to learn new software - then train, mentor, and advocate for its success.

Edinburgh, Scotland, GB

• Operated the Economy, Business, and VIP First Class customer service desks for multiple industry-leading Star Alliance commercial airlines including Lufthansa AG, Swiss Air, Austrian Airlines and Qatar.
• Demonstrated technical proficiency mastering upward of 8 airline IT systems.
• Selected to operate the VIP First Class and Business Class desks 80% of the time due to an extensive knowledge of airline handling procedures, and the ability to provide unparalleled, seamless service.

Cape Town, Western Cape, ZA

Assisted customers with product inquiries, handled large cash transactions with accuracy, and maintained a well-stocked, organized retail store environment. Mastered customer service essentials handling complaints and resolving issues promptly, ensuring a positive shopping experience.Supported marketing efforts through in-store promotions and product.

Staines-upon-Thames, Surrey, GB

Organized diverse recreational activities such as arts and crafts, sports, and group games to foster children's creativity, teamwork, and physical activity during the school holidays. Supervised age groups 4-12 to ensure safety and engagement. Managed behavior positively and adapted to challenges with strong leadership and problem-solving skills, creating.

Bachelor Of Science - Bsc (Hons), Marketing - Conc. In Social Media Marketing, Minor In Graphic Design

Avce, Travel & Tourism

As Level, Information Technology (It)

Gnvq Business Studies, Business/Commerce, General