David Hubbard work email
- Valid
David Hubbard personal email
David Hubbard phone numbers
I am a skilled relationship-builder and account management professional with extensive experience directing customer service and operations in fast-paced, dynamic work environments for industry leaders NetJets Inc., Mars Wrigley, and Lufthansa AG. Throughout my career, I have delivered ‘year-on-year’ performance improvements and customer value across the luxury travel, commercial & private aviation, hospitality, and CPG sectors.For Berkshire Hathaway's NetJets Inc., I coordinated private aviation service and operations, leading teams delivering seamless 'award-winning' customer experiences for C-suite executives, UHNW individuals, and Fortune 500 companies. I promoted cross-functional collaboration and coordinated third-party vendors, helping the organization to maintain its position as a top performer in customer satisfaction and safety.I spearheaded project management efforts in the development of an internal MS SharePoint intranet website for NetJets Inc., which was recognized with the award for "Best Collaborative Project 2021". This initiative enhanced internal communication, company culture, and employee engagement across the organization. I now act as a Website Content Manager for Mars Wrigley’s NeuroConnect ARG - fostering a supportive and inclusive workplace for neurodivergent associates. As a strategic account manager in Mars Wrigley's supply chain, I oversee communications with our key Club Channel accounts driving customer success through order optimization, data analysis, and problem resolution. With a focus on upsell opportunities and procurement, I have played a significant role driving results of up to 11% in ‘on-time delivery’ and ‘case fill’ - saving more than $7 million in potential losses and contributing to over $150 million in annual sales revenue.What I bring: -A commitment to continuous learning - leveraging my BSc (Hons) in Marketing and passions for digital media and internal communications to stay at the forefront of industry trends.A strategic mindset focused on driving growth through customer-centric solutions and data-driven decision-making.A global perspective shaped by authentic travel worldwide, and career experience in both the United Kingdom and United States - leading to a deep appreciation for diversity and inclusivity. ✨ CliftonStrengths ✨Relator | Strategic | EmpathyResponsible | DeveloperI would like to connect with like-minded professionals to share experiences, offer support, and build relationships for mutual growth and success. Send me a request to connect!
-
Service RepresentativeNetjetsNew York, Ny, Us
-
Customer Supply Chain Account ManagerMars May 2023 - PresentMclean, Virginia, UsAs a Customer Supply Chain Account Manager for Mars Wrigley, I specialize in PO optimization, product procurement, and the fulfillment of orders worth up to $400k each.I'm responsible for developing and nurturing B2B relationships with club channel key accounts "BJ's Wholesale Club" and "Smart & Final" - assisting with both seasonal and everyday needs, while also helping to remain compliant with 'Mars Efficiency Program'.Through cross-departmental collaboration and by aligning with Sales, Planning, Finance & Transportation, I drive efforts to exceed company-set objectives pertaining to revenue, on-time performance, case fill rates, and customer satisfaction. Our combined efforts last year helped contribute $150 million in annual revenue for Mars Wrigley (2023).Additional duties include the creation of MS Excel pivot tables & reports, data analysis, upselling, financial & logistics deductions, scheduling, tracking, and weekly presentations.Systems utilized: SAP, Rapid Response, Microsoft Excel, Teams, Outlook & SharePoint, Workday and High Radius. Key Accomplishments:• Promoted to BJ's Wholesale Customer Supply Chain Account Manager within 6 months of hire.• Contributed to BJ’s Wholesale Club’s 2023 OTR (on-time delivery) improvements of +11.2%, Case Fill by +8.0%.• Improved Smart & Final's 2023 OTR (on-time delivery) improvements by +11.3%, Case Fill by +8.2%.• Ensured 100% compliance from customer accounts for the Mars Efficiency Program in 2023 (measured quarterly).• Saved Mars Wrigley over $7 million procuring and selling through 2,600 cases of NQC risk (low shelf life) product. -
Service RepresentativeNetjets Jun 2015 - May 2023Columbus, Oh, UsCultivated long-term, meaningful face-to-face relationships with a wide array of Fortune 500 companies, UHNWIs, and C-suite level executives while representing the industry leader in private aviation - NetJets Aviation Inc. Anticipated and identified elite client needs to drive customer satisfaction and elevate service by personalizing or creating seamless luxury customer experiences.Coordinated complex FBO operations as a team leader based at NetJets ‘busiest’ U.S. hub driving the timely, efficient turnaround of 90+ private aircraft daily. Encouraged strong communication, delegation and teamwork operating in fast-paced, dynamic environments - multi-tasking to proactively identify opportunities to enhance the client experience, while solving problems under time constraints relating to crew, catering, transportation, hospitality, weather, and/or service issues.Systems utilized: Intellijet (custom CRM), ADP, Microsoft SharePoint, Teams & Outlook. Key Accomplishments:• Streamlined business processes and schedules to reduce costs by up to 28%.• Awarded "Best Collaborative Project” (2021) remotely spearheading a team project launching a brand-new intranet website, that was subsequently rolled out to 7000+ companywide.
-
RelocationCareer Break May 2014 - Jun 2015Relocated from Surrey, United Kingdom to New Jersey, United States on the K1 visa.
-
Operations Aircraft DispatcherMenzies Aviation 2009 - 2014Edinburgh, Scotland, GbOrchestrated time-sensitive operations for Lufthansa AG turning their narrow-body commercial aircraft on the ground, while coordinating teams, crews, and third-party vendors. Tasked with the ultimate responsibility of authorizing and signing legal documentation for the safe departure of up to 8 aircraft daily. Studied and adhered to aviation & airline safety manuals, analyzed load instructions, optimized the positioning of dangerous goods cargo, proofread data entries, and completed administrative duties. Key Accomplishments:• Attained one of the highest success rates for on-time departures (76%) through effective communication, negotiation, and persuasion.• Demonstrated meticulous attention to detail with “zero” safety-related errors throughout a 5-year period. -
TravelMenzies Aviation Oct 2010 - Feb 2011Edinburgh, Scotland, GbEmbarked on a "once-in-a-lifetime" opportunity to go "around the world" to travel destinations including Singapore, Australia, New Zealand, Fiji, and the United States (west coast). Experienced a broad range of transportation methods (flights, ferry, tram, railway), accomodation types (YHA youth hostels, camping, luxury resorts), tourism hotspots (Tongariro Crossing, Lake Taupo stargazing), special events (Sydney New Year's fireworks)...plus many more! Honed valuable skills in custom trip planning, travel budgeting, adaptability, negotiation, and research, while developing an increased appreciation for "authentic" travel experiences and sustainable tourism. Gained further perspective on cultural empathy, diversity and awareness.
-
Customer Service SupervisorMenzies Aviation 2006 - 2009Edinburgh, Scotland, GbSupervised 50+ direct reports responsible for providing exceptional customer service to Economy, Business and First-Class clientele. Managed B2B customer relationships with Lufthansa AG, Qatar Airways, Swiss Air and more. Navigated a high pressure, dynamic work environment requiring adaptability and change management skills. Engaged in B2C customer relationship management (CRM), conflict management and mitigation - leading with empathy and emotional intelligence to anticipate and resolve problems. Key Accomplishments: • Identified training and mentorship opportunities that supported employee’s professional development.• Selected as 1 of 8 individuals from 200+ employees to travel to Casablanca, Morocco to learn new software - then train, mentor, and advocate for its success.
-
Customer Service AgentMenzies Aviation 2003 - 2006Edinburgh, Scotland, GbOperated the Economy, Business, and VIP First Class customer service desks for multiple industry-leading Star Alliance commercial airlines including Lufthansa AG, Swiss Air, Austrian Airlines and Qatar Airways.Demonstrated effective communication and problem-solving skills while managing conflicts and overcoming challenges inevitable in a fluid, ever-changing environment. Key Accomplishments:• Demonstrated technical proficiency mastering upward of 8 airline IT systems. • Selected to operate the VIP First Class and Business Class desks 80% of the time due to an extensive knowledge of airline handling procedures, and the ability to provide unparalleled, seamless service.
-
Retail Sales AssociateWoolworths Jan 2001 - Jan 2003Cape Town, Western Cape, ZaAssisted customers with product inquiries, handled large cash transactions with accuracy, and maintained a well-stocked, organized retail store environment. Mastered customer service essentials handling complaints and resolving issues promptly, ensuring a positive shopping experience.Supported marketing efforts through in-store promotions and product displays to enhance customer engagement. Collaborated with team members to upsell and exceed sales goals, and adhered to company policies to maintain store standards. -
Playscheme LeaderSpelthorne Borough Council Jun 1999 - Jun 2001Staines-Upon-Thames, Surrey, GbOrganized diverse recreational activities such as arts and crafts, sports, and group games to foster children's creativity, teamwork, and physical activity during the school holidays. Supervised age groups 4-12 to ensure safety and engagement. Managed behavior positively and adapted to challenges with strong leadership and problem-solving skills, creating an inclusive and enjoyable environment for all.
David Hubbard Education Details
-
Southern New Hampshire UniversityMinor In Graphic Design -
Brooklands Technical CollegeTravel & Tourism
-
Brooklands Technical CollegeInformation Technology (It)
-
Sunbury Manor SchoolGeneral
Frequently Asked Questions about David Hubbard
What company does David Hubbard work for?
David Hubbard works for Netjets
What is David Hubbard's role at the current company?
David Hubbard's current role is Service Representative.
What is David Hubbard's email address?
David Hubbard's email address is dh****@****ets.com
What is David Hubbard's direct phone number?
David Hubbard's direct phone number is +160975*****
What schools did David Hubbard attend?
David Hubbard attended Southern New Hampshire University, Brooklands Technical College, Brooklands Technical College, Sunbury Manor School.
Who are David Hubbard's colleagues?
David Hubbard's colleagues are William Cunningham, Jay Bloch, Will Gress, Tommy Kovack, Thiago De Lemos, Michael Schmidt, Rob Delanoy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial