Product Designer
Current- Designed a series of user-focused features and experiences, delivering a 20% improvement in user engagement, a15% decrease in user support calls, and a 20% increase in user happiness.
- Collaborated with a team of designers and user researchers to develop an effective user-centered design processand ensure consumer centric designs using interviews, focus groups, surveys, usability studies, and.
- Implemented user testing and usability analysis to assess the effectiveness of product features, identify andprioritize areas for improvement, and refine user experiences.
- Developed, conducted, and analyzed user research and usability testing to discover design opportunities,substantiate feature ideas, and evaluate product effectiveness.