Experienced operations manager & customer service manager with over thirty years of multi-industry experience. Offers significant experience with technical business management, account management and product management. Applies a “Customer for Life” mentality toward both internal and external customers. Provides leadership through the use of SMART goals and intelligent action plans. Builds teams with a constant emphasis on personal development of team members. Broad general management experience in several industry verticals. Solid experience with interpreting highly technical concepts for non-technical audiences.Specialties: Multi-discipline customer service, front line to executive level. Hands-on personal computer technical skills. Sales and business development, multiple industries, through executive levels. Strong operations background. General business management, including P&L, general ledger and human resources.
Listed skills include Management, Account Management, Sales, Product Marketing, and 45 others.