Responsible for implementing Information Security department for PDMI. Reviewed all systems, security tools, software, and existing policies and procedures for effectiveness upon starting. Provided management with plans and justifications for remediations. Assessed and implemented security controls and programs to ensure security of PDMI’s systems. Implemented SIEM product and maintained and monitored it for any anomalies and any possible security incidents. Implemented internal Vulnerability Management program and worked with IT Services to ensure that patches and vulnerabilities were being remediated. Documented security processes and developed policies and procedures for the company to ensure compliance.

Responsible for the ongoing management of Information Security policies, procedures, and technical systems responsible for ensuring the confidentiality and availability of the PCI card holder and Mentor office network. Assisted the Information Security Manager in conducting PCI and SOC II annual audits. Monitored the Alien Vault SIEM daily for any anomalies and any possible incidents. Responsible for vulnerability reporting from Alien Vault to inform system administrators of vulnerabilities. Verified that systems were fully patched and free of vulnerabilities. Managed the Key Management process for the generation, exchange, and storage of cryptographic keys.Assisted the Information Security Manager with requests for information on policies and procedures. Wrote documentation of processes and procedures to train future employees. Assisted System Administrators and the Information Security Manager with remediation of items listed on Gap Reports provided by Penetration Testers and Auditors.

Responsible for the constant uptime of the entire network, VMware environment, and IBM iSeries environment. Responsible for all switches and wiring on the property. Maintained the Active Directory users, computers, and Group Policies for the Organizational Unit. Programmed and deployed Cisco switches using the IOS command line through either SSL or Console connections. Monitored the VMware environment, troubleshot and remediated any issues with the VMware machines both virtual and physical to ensure constant uptime. Patched and maintained systems to ensure bugs and vulnerabilities were mitigated. Wrote documentation for processes and procedures to train future employees. Used the ticketing system to assist end users and provide service and support to the property. Monitored the performance and uptime of network environment through Spiceworks Network Monitor, Solarwinds, VMware vSphere, and IBM iSeries alerts and dashboards.

Responsible for the ongoing management of information security policies, procedures, user access, and technical systems' security settings in order to maintain the confidentiality and availability of systems and Electronic Protected Health Information. Monitored compliance with information security policies and procedures and referred any issues to the appropriate manager. Conducted audits of user activity and created reports for HR and Managers. Conducted quarterly audits to ensure that terminated accounts are properly processed. Coordinated with Administrators to create a plan to Scan, Remediate, and Verify the Clinic's systems using Qualys Guard. Reviewed the results of the scans to ensure that major security issues were fixed and breaches of ePHI were prevented. Worked with Active Directory accounts to ensure user access, security of the network, and verification of user credentials. Monitored changes in Information Security through applicable channels such as Krebs on Security, Internet Storm Center, and CISCO Talos.

Responsible for constant operation of the Illinois Lottery servers and systems. Ensured constant uptime of field terminals and network connections for customer access. Followed set checklists and procedures to ensure accurate and error free processing of data and maintenance.Responsible for accurate insertion of winning numbers and shares of winning prizes from Illinois Lottery into IGT systems.Took customer service calls from field representatives and customers to ensure terminal connectivity, stolen tickets were blocked, and customer problems were resolved.Worked mostly without supervision on the night shift on processing and draw tasks.Ensured that financial data was properly handled, processed and passed off to the lottery.

Responsible for maintaining and repairing the computers used in the day to day operations for the unit. Helped maintain the Active Directory by keeping computers up to date and maintained on the network.Cleaned, maintained, and troubleshot computers that were damaged or inoperable.Assisted in the design, preparation, and testing of Computer Systems.Installed peripheral devices on computers such as printers or scanners from the network.

One of the top Asset Protection Associates in the state of Illinois, responsible for over 180 apprehensions in the year 2013.Responsible for store security during daytime. Ensured that store was safe for customers and associates working in store. Conducted security audits of various loss prevention devices inside the store. Helped store to meet safety guidelines and prevent shrink. Responsible for investigations of stolen items or assets.Ensured that safety and security operating procedures were being followed.Helped to prevent shrink by an active presence in the store, helping customers and identifying individuals who were attepting to commit retail theft. Apprehended individuals that were actively shoplifting items from the store.Volunteered to take over the store's Safety Team Leader position after it was left vacant; held weekly safety meetings and conducted routine safety inspections around the store.Worked with managers to help prevent associate time theft and retail theft, through electronic surveillance and an active presence throughout the store.

Supervised vehicle team of two personnel. Trained team members and other vehicle crews on safety and maintenance of Stryker vehicles. Conducted various patrols and operations during deployment to Iraq. Helped meet maintenance and safety goals during operation of Stryker vehicles. Ensured that vehicle team stayed motivated and vehicle remained operational. Minimized safety risks to personnel during training exercises and deployment to Iraq.Trained vehicle team members on maintenance and safety. Maintained accountability of Stryker vehicle, equipment, and classified equipment valued in excess of $1 million.Identified problems and corrected them through coordination with managers and military support personnel.Reviewed monthly performance of team members with monthly counseling.

Ensured the Stryker vehicle was always maintained and mission ready. Logged deficiencies and expedited repairs. Learned vital first-aid and trauma treatment skills.Worked with the Vehicle Commander to keep the Stryker organized and operational.Learned mechanical skills and safety protocols required for operation of equipment.Developed expert proficiency with weapon systems.

Ran the day to day operations of the store, often alone. Ensured store remained clean and customers were helped, in a friendly and courteous manner. Responsible for making cash drops into the safety deposit box once drawer hit maximum allowed limit.Learned Health Department requirements and safety protocols.Efficiently managed store responsibilities and customer service.