David Mckee Email & Phone Number

Flower Mound, Tx, Us

Irving, Texas

Richardson, Texas

Manage pre- and post-launch service relationships with Sprint, Tracfone, US Cellular, Alltel Wireless and more. Scope includes new product introduction, service center contract creation and negotiation, training, scorecard management, and process development and improvement.

Manage Customer Care relationships with Tracfone and Distribution, Retail and Online partners for all open market devices.

Primary Customer Care operational contact to the AT&T Reverse Logistics team. Managed the AT&T Reverse Logistics relationship. Overall responsibility for all AT&T RL scorecard related initiatives and activities.

Chaired mobile phone sourcing teams to support mobile device development. Utilized excellent remote management skills, interfacing with a global supply base of CEMs, ODMs, and commodity manufacturers. Prepared supply line capacity requirements during ramp up, high volume production and ramp down of simultaneous programs. * Completed Sourcing preparations in development of mobile phone programs resulting in over 22 million units sold worth $2.5 billion in Americas region sales.* Coordinated efforts of design teams to drive 18% per year direct materials cost reductions. Saved $210 million in a four year period.* Directed team in capacity decision making to support increased seasonal demands resulting in 14% higher than expected sales.

Created and implemented strategy for manufacturing operations. Coordinated new product introductions to production. Supervised group of 15 sustaining engineers supporting manufacturing operations.* Designed and implemented a new manufacturing process that in six weeks increased on time delivery performance from less than 50% to over 95%, reduced cycle time from 101 days to 28, reduced WIP inventory by 50%, and reduced overtime 600%.* Headed division leading team implementing over 400 continuous improvement suggestions in a one-year period.* Reorganized manufacturing facilities resulting in a 24% reduction in floor space while supporting record production outputs.

Promoted twice in a three-year period. Developed process improvement projects supporting manufacturing operations. Prepared engineering departmental budget.* Participated in strategic planning sessions with divisional management to evaluate and improve production capacity in an $8 million expansion project to support a consistent 40% growth trend in annual sales.* Coached a team that designed a process which reduced the cycle time of a critical operation from 14 days to less than eight hours and reduced WIP inventory by $165,000. * Evaluated and corrected over 800 bills of material increasing accuracy from less than 10% to better than 95% within six months on the job.

Bs, Industrial Engineering

Activities and Societies: Alpha Pi Mu

Ms, Industrial Engineering