Primary role as advanced firewall engineer designing, configuring, troubleshooting, maintaining, and monitoring firewall policies, routing/switching, zero trust, perimeter security, VPN, and other layer 2-7 security applications and implementations. Mitigation of operational technology (OT) security threats at HQ, branch, substation, distribution, and other elements of the local utilities utility infrastructure. Manage and implement networking/security hardware refreshes working with technology providers and peer staffing. Design, implement, and maintain NERC CIP regulations and compliance application for comprehensive and intuitive task management, tracking of key processes, real-time visibility, audit readiness, and baseline monitoring. Assuring GRU has the best possible protections for critical infrastructure by adhering to NERC critical infrastructure protection regulations and guidelines to thwart attacks from malicious actors and unintentional threats of CIA.

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Discern the partner’s business requirements and how to project these to an 11:11 Systems solution that meets business needs. Conduct Proof of Concept (PoC) engagements and security demonstrations on qualified sales opportunities. Promote the benefits of 11:11 Systems security products and services to all business audiences regardless of technical acumen or experience. Provide a clear path towards a clients success and readily offer solution differentiators. Work with partner network engineers and operational support staff to determine the best security solution, while upholding current and future needs of the 11:11 Systems infrastructure and related stakeholders. Act as an interface between the 11:11 Systems sales organization and technical staff to resolve outstanding issues.

Deliver comprehensive knowledge driven solutions as Network Security Engineer III. Expertly traverse multi interzone configuration within a Palo Alto and Juniper infrastructure. Utilize Panorama to configure NAT and security (pre and post) policies, Global Protect VPN, address, services, security profile objects via multiple device groups. Investigate traffic flow to isolate troubles and remediation of challenges. Carefully execute CLI commands for routing and security zone enumeration, NAT configurations, and test commands for existing rule sets.

Deliver world class firewall engineering as Network Security Engineer in the Security Operation Center (SOC). Configure and troubleshoot tier III requests for IPSEC/SSL Tunnels, routing, policy MAC’s and UTM. Manage Cloud Based and Onsite Fortinet solutions including Fortigate, FortiManager, FortiAnalyzer, and FortiPortal. Create/Implement training program for tier I and II NOC analysts. Coordinate and plan firmware upgrades. Interact with third party vendors to support client base.

Promoted confidently to levels of leadership. Ensure customer success and security with Firewall based VPN’s, policy driven administration, routing, remote access, logging, event management, and wireless data backup. Interface with Cisco CPE and Juniper edge routers. Provide excellent and proactive customer support. One touch resolution for customer challenges.

Awarded several promotions as Network Administrator, IT Supervisor, and IT Helpdesk Manager. Increased overall productivity by managing, administering, and troubleshooting the company’s data and voice networks, Windows servers and peripherals, desktops, laptops, displays, printers, multifunction devices, smart phones, network and VoIP phone equipment. Proactively mitigate security threats by deploying NGFW and antivirus solution across the network. Upgraded network by conferring with vendors to efficiently develop, test, evaluate and install enhancements. Proficiently provided supervisory support for local and remote technicians, including tasking, on-call rotation, and training. Monitored and drove accountability for all IT projects and services including delivery, performance and functionality. Developed technical solutions by assembling staff, vendor and service resources to evaluate, design, test, install and maintain hardware, applications and software.