Career Summary:Health care professional with specific skills in business development, contract negotiations, customer service, staff training and process development. My success is demonstrated through activities that doubled organization’s patient referral base and increased organizational efficiency by planning, organizing and carrying out market introduction of new Home Health & Hospice business; establishing and maintaining long-term customer relationships with physicians, facilities and other clinical health care providers by building trust and confidence through consistently meeting and exceeding expectations; initiating and negotiating contracts for preferred provider status in health insurance networks and government programs; implementing organizational process improvement in claim filing; supervising and training staff in day to day insurance and government related operations and building trust within and outside the organization.17 years experience working with Home Health, Hospice, Medicare and MedicaidRead / Interpret Contracts, Medicare, Medicaid & other regulatory guidelines & policiesExcellent oral and written communication skills, report & documentation writingUse, understand and interpret Medical, Legal TerminologyExperience providing staff training and facilitation of multidisciplinary team collaborationExperience assisting in research and gathering of project dataUtilize Microsoft Office Suite, Internet and Social Medial software & programs
Listed skills include 20+ Years Expereince In Health Care Management, Staff Training And Group Facilitation, Customer Relationship Management, Communications, and 5 others.