Dave Pickett Email & Phone Number

Chicago, Il, Us

Lafayette, California, Us

• Currently working on the U.S. Veterans Affairs project as UX Lead for the Sitewide contract• Provides strategic guidance for UX projects across a diverse product portfolio • Designs content models that align user needs, technical constraints, and stakeholder goals• Plans, conducts, and synthesizes user research to guide product direction• Manages the taxonomy of healthcare & benefit services provided at 2000 VA facilities• Collaborates with engineers to integrate legacy and modernized content data sources• Works in Figma, Github, and Drupal to draft and refine UX microcopy • Supports the CivicActions' sales team by writing and presenting proposals to bid on contracts• Contributes to open-source tools for content modeling and governance

Chicago, Illinois, Us

• Designed information hierarchies & content templates to increase user comprehension• Produced lo/hi-fidelity wireframes & interactive prototypes in Figma• Communicated design decisions to clients & engineering teams via meetings & documentation• Ensured designs were consistent with design system and updated components for efficiency

Chicago, Il, Us

• Conducted user interviews & workshops to gather requirements & use cases• Rapid iterated and refined product features based on usability field tests • Scripted cross-platform interactive experiences in Unity, Unreal, and other game engines• Reviewed colleagues’ work using design heuristics & accessibility standards

Chicago, Illinois, Us

• Collaborated with international teams to publish campaigns in multiple languages• Edited B2B blog, oversaw writers, and aligned article topics to business goals & audience needs• Launched project management system to streamline operations in 30-person department

• Produced 600 videos, 500 million views, 1,000,000 subscribers, and $1 million in ad revenue• Authored The LEGO Animation Book, which has sold 60,000 copies across 4 languages• Created pitches, scripts, storyboards, and animatics for client feedback & approval

New York, Ny, Us

• Translated business strategy into a prioritized content roadmap with measurable KPIs • Led cross-functional teams to optimize digital marketing tech stack (Salesforce, Pardot, Drupal)• Hired, trained, and supervised staff who created digital content (web, social, email)

Chicago, Illinois, Us

• Managed a multi-year user-centered tech integration project (web, ecommerce, POS, CRM)• Balanced user needs, stakeholder requirements, and technical limitations to inform design • Overhauled information architecture & UX microcopy to improve multichannel conversions • Redesigned email templates and increased average open rate from 18% to 23%• Systemized content processes and workflow; cut average delivery time in half • Maintained company style guide and served as internal copyediting expert

Chicago, Il, Us

• Led UChicago's efforts in social media, created the university’s first strategic plan for social media• Advised campus leaders on best practices & new trends through presentations and white papers

Chicago, Il, Us

• Managed multiple client-facing projects simultaneously with budgets from $200 to $20,000• Translated technical requirements into simple language to help clients make informed decisions

Master Of Science - Ms, Human Computer Interaction

Bachelor'S Degree, Biology (Neuroscience)