• Redesigned and implemented OTR brokerage program which resulted in a 75% increase in revenue the first year.• Implemented start-up dry and refrigerated LTL program using Asset and 3PL providers. Created proprietary web-based LTL pricing system for internal users as well as customers. Results were an increase of revenue by 450% while decreasing labor costs 30%.• Created and implemented OTR pricing strategy and system. This system was able to determine allowable margins by customer and industry data, success rate, transaction time and built-in confidence factors for proposed pricing.• Spearheaded operational training program for CSR/Brokerage teams which increased team efficiency while lowering preventable errors.• Implemented Intermodal TOFC and OTR trailer lease program.• Led new TMS selection, customization and integration. Results from the TMS were increased reporting capabilities with real- time KPI functionality. Increased intermodal efficiency with increased profit margins. Increased communication between the operations teams and the sales force through customized CRM.• Created KPIs at the company, division and team member levels to determine efficiency, customer satisfaction and profitability.• Led and managed Outside Sales Team and created the Inside Sales department in 2011. Implemented lead generation, introduction of solutions and closing procedures for the department.• Represented and negotiated pricing and equipment allocation programs with providers such as CSX, Union Pacific, Burlington Northern Railroad, and HUB Group as well as many other asset providers. Full Budgeting and P&L responsibility. Served as the main contact with banking institutions for Line of Credit and other financial needs.• Represented Knichel Logistics at National and Regional events such as TIA, IANA, Food Shippers, and various Traffic Clubs in the United States and Canada.• Served as acting President in 2010.

• Implemented two operating systems as well as accounting software. Initiated customization for both systems that streamlined procedures which decreased transaction time significantly for team members.• Fulfilled role of controller for 2.5 years.• Responsible for branch model replication and manager hiring and training. Developed and instilled high- energy culture in each branch while ensuring that the core principles of the company were at forefront of business practices.• Grew carrier base from zero carriers in July 2005 to 5000 carriers on contract by May 2008. Successfully implemented automated carrier performance check which decreased carrier non-conformance by 75%.• Developed reporting package which enabled executive and branch level team members to fully view their critical KPIs on a daily basis.• Created all branch and corporate operational budgets down to the GL line item per month.• Assisted on doubling total revenue each year since inception. Acted as a primary contact with all Fortune 500 companies and top 5 accounts. Responsible for all pricing and contract review.• Excelled in every position within the company to ensure his personal depth of knowledge needed to lead all operations departments.