I work with growth oriented business executives and sales leaders to analyze current sales effectiveness and develop strategies for predictable, measurable and scalable sales growth. If you are ready to put your foot on the gas pedal of your business development, let's talk today!

Work with Small Business Owners focused on Retaining their great employees and Recruiting the best talent. I help design a Voluntary Benefit plan to compliment their benefit package, or begin a new one! Specialties: Short Term Disability, Life Insurance, Critical Illness Insurance, Dental and Vision Insurance>

Responsible for the management and coaching of 250+ Account Managers and 50+ Territory Account ManagersFocus on companies strategy to build long term, mutually beneficial relationships with our clientsAccountably for providing responsive and proactive service to and ensuring long term retention of our 200,000+ clientsOversaw the redesign of our service and retention model to focus on individual employee accountability and ownership with emphasis on education focused consulting as opposed to the previous reactive service model.Worked closely with IT, Sales, Product Development and Senior Management to implement and maintain a world class customer service

Direct department that includes Hospitality, Admissions, Staff Support Services, Rental Services and Event LogisticsRecruit, hire, train and manage a 50 person seasonal staff in addition to 100 + volunteersWork in partnership with Director of Public Programs and the Director of Rental Services to provide excellent guest service and logistical supportTrack guest satisfaction and develop a strategy for improvement Developed new Guest Services Department Handbook and complete training program

Trained and supervised Greeters, Ushers and Hosts aiming at the best possible guest experienceAssimilated new members into the community by communicating the unique vision of the organizationResponsible for growing the church by communicating the value of membership and "buy in."Reached a guest retention rate of nearly 40% and realized attendance increase of approximately 20%

Responsible for daily operations, outside sales and guest relationsDeveloped, implemented, marketed and sold intense residential summer camp programming, including children, youth and adult programmingInherited stable retreat sales, tasked with increasing guest retreat salesRealized a 47% increase in guest retreat revenue by focusing on retention, targeted outside sales, precision marketing and up sellingOversaw significant increase in number of groups (26%) and actual persons (34%) servedRecruited, hired and trained a 40 person seasonal staff Generated and maintained a strict program operations budget