As a Senior Consultant at KPMG, I spearheaded technology-enabled transformations to empower in-house legal teams. My focus was on driving strategic decisions over reactive ones, yielding substantial savings in time, money, and risk. My responsibilities encompassed:- Designing and leading consulting engagements from discovery through to solution design, ensuring thorough analysis via workshops and interviews across all organizational levels.- Recruiting and leading high-performing engagement teams.- Conducting business and technology capability analysis, alongside technology market analysis, to inform change design processes.- Collaborating with both business and technology teams on detailed process and technology change decisions.- Catering to a diverse client base, including sectors such as food and beverage, energy, and media.

As a Solution Architect at Coupa Software, I was instrumental in business analysis, solution design, and implementation for international clients across the US, Europe, and APAC, specializing in contract lifecycle management with Coupa Enterprise Software. My key responsibilities included:- Working across a diverse range of sectors, including IT services, chemical manufacturing, retail, finance, and healthcare, to deliver tailored solutions.- Leading the end-to-end implementation process, from discovery workshops and interviews to design, execution, hands-on training, and support.- Developing and implementing professional service team best practices, which involved specifying product features and improvements, and frequently liaising the with agile development teams.- Creating BPMN-based workflow solutions, and Python and open API-based integrations for seamless client integrations.- Building and maintaining implementation supporting software tools and artefacts to drive consistent and rapid implementation.

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New Propositions Business Analyst- Modelling Value Propositions and Complete Business Models for new Product Propositions- Creating epics and user stories for the propositions business and systems requirements- Working with 3rd parties to build prototypes and test the propositions- Setting and assessing success criterial for proposition prototypesBusiness Domain Analysis- Working with business teams to model their specific business domain using Event Storming and Domain Driven Design facilitation techniques- Working with the leadership team to analyse strategic opportunities and blockers within the business and documenting the emerging business problems- Working with business and technology teams to provide solution options to the business problems- Working with the business teams building and documenting a coherent roadmap for change within the domain- Refine and document the specific business requirements for the business problems as they move towards deliveryBusiness Capability Modelling for IT StrategyCreating a full model of the business capabilities and the required IT supporting services and facilitated a comparison against their strategic required position - Thus informing the IT strategy and delivery roadmaps.Building Technology Proof of concepts.Working as part of agile teams to rapidly build technology proof of concepts. Including research, specification and hands-on development of Alexa Skills, Facebook Messenger Apps, Etherium block chain, and QR Code Payment prototypes.

Contract to review and analyse all plans and in train work for the Post Office's entire Business Transformation Portfolio (over £1bn of investment), subsequently instigating and leading activities to fill strategic and operational gaps in the transformation activities and transfomation management. Specifically:- Leading the senior leadership team in a strategic review of the 3 year financial plan vs. transformation activity- Reviewing and integration of plans and activities into the emergent strategic business models, capability models, process models and technology roadmaps.- Leading senior stakeholder workshops to integrating disperate transformation activities into an integrated transformation portfolio- Leading 'deep dive' sessions on all major programmes from strategic, financial, implementation,risk and dependency perspectives. Subsequently driving through programme wide corrective actions- Reviewing and actioning transformation programme management 'hotspots' in governance and knowledge management- Building and working with the planning community (20+ PMOs, Planners, Project & Programme Managers) and the Transformation Planning lead to build planning guidelines for a usable integrated plan- Implementing transformation portfolio wide governance tracking and information management- Reviewed and standardised benefit trading management with the financial teams and transformation delivery teams- Review and identified hotspots in the Business Change Process and working with the Head of Business Change Management to initiate improvements- In depth analysis of outsourced IT change process - specifically its prioritisation, proposal management and governance/approval mechanisms and then subsequently lead the redesign of the process and implementation of changes to processes, roles and tools- Created the initial implementation of the Business Transformation integrated milestone tracker and associated review and governance processes

- Developing iOS apps for various clients- Designing and running app design challenge for schools (including implementation of the winning app)

A contract position. Responsibilities:In the context of the Post Office outsourcing IT management to ATOS, leading the review, redesign and implementation of the organisations Business Change organisation and processes from designing and running initial stakeholder workshops to delivering and implementing an integrated set of processes and role descriptions.Reviewing, challenging and refining the IT operating model, including it's organisational structure, process design and implementation plans with the senior IT staff and new out sourcing partners. Designing running and contributing to inter-company process workshops on the full software development and deployment lifecycle.

Developing iOS apps for various clients and direct sales including- an app for a Leadership Consultancy for it's clients- an app for rapid process capture and documentation- an app for support Samaritans listeners whilst on duty

Responsible for delivering step changes in the capability of the teams that provide IT systems to BP's energy traders. This wide remit includes the department's organisation, partners, people, process and tools.Major Deliverables:- New outsourced software development operating model- New IT environment management operating model- New continuous improvement & innovation infrastructure- Globally integrated communities of practice- New senior management team operating model- Improved QA and Audit processes- New performance and planning management model- Outsourced partner performance management framework

Providing Improvement and change services to technology department. This includes identifying, planning and executing the evolution of the departments capabilities and the management of specific process improvements. Execution is performed through the leadership of a team of internal change and improvement consultants including six-sigma black belts and specialist organizational change managers. Financial benifits of the change projects have been in excess of £10m per annum

The leading of the design and transition to a new outsourced operating model for all Vodafone UK's IT services. This involved leading a team to set the strategy, produce the design and support the implementation of new organizational, governance, process and skills structures.

Leading a team analyzing the Technology departments organizational capabilities (people, process, systems, structure). Acting as a consultant to the set-up and management department internal change program. Leading the people capability development change program. Supporting the senior management team in developing the departments vision and organizational capability development strategies.