David Moehle Email & Phone Number

Waller, TX, US

United States

Texas, United States

• Manage a team of 50+ FT/PT faculty, ensuring they are delivering an exceptional experience to students.
• Ensure instructors are prepared for each assignment and have all the necessary resources to meet CompTIA’s standards.
• Regularly audit instructor classrooms and provide coaching as needed.
• Continuously monitor the teams’ abilities and determine when team members are ready for more advanced or broader training.
• Work with faculty to maintain, develop, and continuously improve the student experience.
• Ensure ACCET compliance.

Texas, United States

Lead instruction and student assessment, ensuring students are working toward the competencies of course level and program learning outcomes.Maintain, develop and continuously improve online and classroom-based learning content, lab projects and assessments.Create a classroom/lab environment that is respectful of diversity and demonstrates a commitment to.

Houston, Texas, United States

Adjunct instructor leading classes in A+ and PrepareU Soft Skills Training

Remote Instruction

Contracted to provide Remote CompTIA ITF+, A+ and PrepareU training through January of 2021.

Northwest Houston Area

• Act as a One Stop service provider for personal and small business IT and Training needs benefitting with ancillary income while also keeping customer service and support skills active and current
• Design, and deliver adult learning and training across multiple scopes
• Corporate Soft Skills and Security Best Practices Training
• S.T.E.M. and CompTIA Tutoring
• Identity and Cyber protection training for users and business
• IT services include installation, repairing, or replacing hardware and software

Houston, Texas Area

• Use Salesforce for phone interactions as well as service case creation and evolution.
• Assist Worldpay merchants with Point of Sale terminal hardware/software installation and repair.
• Create, Validate and Install software for Ingenico and Verifone terminals using Vericentre.
• Properly escalate and/or transfer issues that are out of tech support’s scope.
• Multi-Task software and tasks in a fast-paced call center while keeping exemplary employment and quality metrics.
• Provide superior customer service on every call.

Dallas, Texas Area

Department of Homeland Security badged FEMA official contractor. I was contracted through WSP Inspection Services to provide support during the FIRST EVER expedited adjudication and mass onboarding process in FEMA's history. Working from the Field Office in the DFW area, I was charged with acquiring and sorting Inspector Data, including protecting PII.

Mobile

• Perform professional IT technician support on call.
• Travel to customers home or business to repair, replace or install hardware and software as a representative of HEFE-IT.
• Provide recovery from malware and intrusions as well as install and configure protection and educate users to prevent issues.
• Act as intermediary with tech support for clients.
• Give free mobile device training seminars for seniors.

Houston, Texas

• Capture and collate scans of earth core samples using a PHILIPS IQ full body CT scanner.
• Use proprietary software (CoreHD® workflow) to analyze the compiled CT scans and create charts, graphs and reports for the geologists.
• Work directly with the developer of the software, anytime required updates changed the workflow
• SME to train fellow team members of new workflow procedures.
• Diagnose PC equipment with proper resolution (repair or replace) for the laboratory building.
• Diagnose and repair local connectivity issues between Data Capture Machines and their Controller PCs.

Baltimore, Maryland, United States

• Manage, maintain and market a multi-million-dollar facility
• Asset Loss Control 24/7 from PII to Facility and Leased Spaces including Employee and Tenant Safety
• Improved my facilities yearly income by 30% the First Year
• After only two years of taking the position my attention to detail and skills with customer service saw profits almost doubled and the local competition facility (Public Storage) across the street bought our facility.
• Though offered huge incentives by the competition to stay as their managers, we declined because our corporate staff were amazing people who treated us like family
• Given a second facility to manage with repeated results in sales and profits as well as customer satisfaction and retentionWithin a Two-Week Time Frame, I made Every New Hire for the Maryland district:

Master Of Science - Ms, Management And Leadership

Managing human capital Managing organizations and people Communication Business acumen Ethical leadership Strategic management Change.

Bachelor Of Science (B.S.), Information Technology, 3.0

Activities and Societies: HIMSS, WGU Alumni, Excellence Award Winner in Technical CommunicationsWGU’s BSIT program is unique in that the.

It Security Associate Program, It Security / Comptia A+ / Network+ / Security+