David Northgraves Email & Phone Number

Duncan, British Columbia, Canada

• Project Coordinator – providing project coordination and support for the team of professional staff; assisting in the creation of budgets and proposals; monitoring projects to ensure milestones are met
• Administrative Team Lead – managed the Admin team of 3 other staff
• Project Manager for Archaeology projects – creating budgets and proposals, and managing the project and budget for its duration while liaising with the professional Archaeology staff working on the projects.
• Technical Editor – formatting and finalizing reports and proposals for all professional staff, as well as creating templates and assisting staff with any formatting issues or questions
• IT Support – first point of contact for staff experiencing IT issues; troubleshooting and assisting and liaising with our IT provider for support.
• Maintaining and updating the company website

Lake Cowichan, BC

• Welcoming to all individuals – including youth, adults, immigrants, people with disabilities, and individuals on income assistance – offering assistance with computer skills, resumes, cover letters, interview practice.
• Reception, front desk, and administrative duties for the office, answering questions from the public on how to access various government services and other community resources.
• Diligent in checking for accuracy and completion of tasks, with a keen eye for details and ensuring any necessary follow-up is completed on-time and accurately.
• Expert at staying informed on current trends and issues in the local labour market and the surrounding community, and local community partners.

Duncan, BC

• First point of contact for new clients inquiring about employment services, answering questions regarding services, determining and explaining client eligibility and advising of suitable services.
• Welcome a variety of individuals into our drop-in resource centre – including youth, adults, immigrants, people with disabilities, and individuals on income assistance; offering assistance with computer skills.
• Creating and updating client files in the Integrated Case Management (ICM) database.
• Communicating with internal and external service providers and agencies, ensuring all community resource information is current and up-to-date, and referring clients to external agencies if applicable.
• Assisting clients with their job search strategies, offering support and guidance for addressing employment barriers and exploring career and education options.
• Experience facilitating job search workshops, focusing on using computers, the internet, and social media as a tool for job search.

Vancouver, BC

In this national Employee Assistance Plan’s fast-paced call centre team environment with a high volume of phone calls, my role included: - Scheduling appointments for counsellors with new and existing clients, while verifying their funding under their company’s EAP or other resources, as well as scheduling client follow-up visits,- Always ensuring that.

Duncan, BC And Port Coquitlam, BC

Experienced in retail banking, customer service and sales, as a Customer Service Representative at TD Canada Trust, working part-time while pursuing studies at SFU. - Helping many customers with diverse, complex transactions, requiring me to be an excellent listener, multi-tasker, and fast learner, always identifying opportunities to cross-promote..

Coquitlam, BC