David Olivares Email & Phone Number

Redmond, Washington, Us

+ Responsible for Microsoft Enterprise Accounts headquartered in South Florida helping customers achieve their business & technology objectives through the implementation of Microsoft software solutions and services, and indirectly managing a team of 10+ resources+ Supporting customers through their digital transformation by providing solutions that help them engage their customers better, empower their employees, optimize operations, and/or transform their products. My industry expertise includes Travel & Hospitality, Cruise Lines, Retail, Distribution, Banking, Software, Real Estate, Manufacturing, Professional Services & EngineeringAchievements included:+ Overachieved all role sales and consumption metrics ranging from 105% to 434% of targets including Generative Artificial Intelligence (AI) solutions such as Microsoft 365 Copilot, Copilot Studio, and Azure Open AI, productivity & security solutions such as Office 365, the Enterprise Mobility & Security Suite, and Windows 11, and Business Applications which include Dynamics 365, Power Platform, Contact Center & Copilot Studio+ Received the Microsoft Gold Club, Living our Culture, & Champion Awards in 2024, 2022, 2021, 2020, & 2018, was featured in multiple customer reference case studies, and MS CEO earnings call, which recognizes extraordinary contributions toward achieving key company objectives and support Microsoft values through competing with a growth mindset, winning transformational deals, and focusing on customer and partner obsession.+ Developed & sustained great relationships with customers, partners, and team members through cross-functional team leadership+ Championed diversity & mental health initiatives, and a commitment to peers' success through mentorship and coaching & building on the success of others

Redmond, Washington, Us

Responsible for the Microsoft corporate accounts business in South Florida which helps customers achieve their business & technology objectives through the implementation of Microsoft software solutions and services. Achievements included:+ #1 Account Executive in the US in terms of overall sales and cloud technologies including Office 365, Enterprise Mobility Suite, Power BI, and Azure, growing the business 32% year over year+ Recipient of Circle of Excellence Gold Club, Champion, and Top Sub Awards+ Consistently overachieving position objectives including customer satisfaction, consumption, and sales targets+ Developed & sustained great relationships with customers, partners, and team members+ Feeling happy and fulfilled

Miami, Fl, Us

Leads all aspects of company development including sales, marketing, and operations for Microsoft Certified Partner and Google Partner in the USA. Responsible for overall performance of company’s IT and digital marketing solutions and services, including Microsoft SharePoint & Office 365, web design & development, search engine marketing, e-commerce, email marketing, custom software application development, and social media. - Consistently achieved yearly quota through the design & execution of strong sales and marketing campaigns, and up-selling and leveraging business from new and established customer relationships- Built pipeline & closed multiple software development and online/offline marketing deals at C-level for a variety of industries including financial services, distribution, media, real estate, government, entertainment, professional services, and retail in the USA and Europe including several worldwide leading banking institutions- Led the teams and/or personally designed and executed successfully Microsoft SharePoint, software development, and/or digital & traditional marketing projects for the company and its customers. Marketing projects included search engine marketing, email marketing, web design & development, content development/syndication, print, events, & public relations- Identified talent and grew the company local team from 1 to 10 employees- Led the team that won the 2011 & 2013 Web Marketing Association Award for Outstanding Achievement in Web Development- Featured weekly as the technology expert in Telemundo (NBC/Universal) weekly technology segment

Miami, Fl, Us

Reporting to the Chief Technology Officer, accountable for building and maintaining meaningful relationships and partnerships between key vendor sales teams and Neoris sales teams worldwide to generate, develop, and pursue business consulting opportunities, outsourcing, and software development projects. - Led strategic agreements for several vendors worldwide including SAP, Intelligroup, Hyperformix, and iRise resulting in worldwide adoption of new business practices worth $3M+. - Responsible for the company worldwide logistics and manufacturing execution go to market with SAP, with $4M in sales and $28M in pipeline.- Leading business development activities for Active Suite, an in-house developed application for real-time visibility of transportation execution, with $14M+ in pipeline.

Redmond, Washington, Us

Managed sales of financial, supply chain, customer relationship and retail management solutions for the Caribbean and Central America region with over $7 million quota in sales and services. Directs all marketing and sales activities and ensures partner/customer satisfaction in the region.- Increased CRM revenue by 250% against FY05, leading the winning team of the biggest CRM deal in the history of Microsoft Caribbean and Central America.- Grew CRM customer base by over 100% through recruitment of new partners, up-selling to multiple current ERP customers, winning competitive deals against Salesforce.com, SAP, and Oracle, and implementing aggressive CRM marketing campaigns.- Supported the worldwide publication of the first CRM customer case study in the region.- Increased ERP business by 30%, managing the sales process with repeatable and efficient sales engagement practices across partners and customers, winning several key strategic accounts against Oracle and SAP and the biggest ERP deal in the fiscal year. - Increased recruited ERP partners by 100% over FY05 including competitive partners at Oracle and SAP- Contributed to the consulting team increasing revenue 163%, by actively engaging in strategic deals- Increased customer and partner satisfaction by 4% and 35% respectively, by providing continuous guidance, prompt support and response to complaints and ongoing communication to customers and partners

Redmond, Washington, Us

Led the team accountable for partner marketing and sales, partner enablement and programs, public relations and competitive recruitment in the Caribbean and Central America Regions.- Key management team member achieving 100% and 115% of the division’s FY04 and FY05 revenue goals of $62M and $71M, top subsidiary in Latin America, and overachieving in all management and group objectives as a result of great teamwork.- Contributed to subsidiary revenue growth of 35% through the execution of strong sales and marketing campaigns.- Increased manager rating by employees from 84% in FY04 to 98% in FY05 by creating and executing a people management plan focused on the areas of improvement through: employee feedback; developing and leading a high performing team that met their goals; identifying development activities for each direct report; meeting at least 1:1 biweekly to discuss performance; defining weekly priorities; giving/receiving feedback; tackling HR issues; transferring knowledge and carrying out monthly group meetings to build team spirit- Achieved partner satisfaction rating of 87% against a goal of 75% two years in a row, by fostering a group culture that increased satisfaction for partner initiatives on an ongoing basis- Increased Original Equipment Manufacturers (OEM business) by 20%, with Windows Server and Small Business Server businesses growing by 120% and 152% respectively, through executing marketing campaigns, tracking progress and modifying plans according to performance- Achieved the #1 team position in Latin America for the launch of the Microsoft partner program with 75% of managed partners registering into the program vs. a worldwide average of 35% and growing the partner ecosystem by more than 300%

Redmond, Washington, Us

Led a three-person team managing small and medium business sales and marketing in Puerto Rico.- Achieved 143% of $1.6 million revenue quota for the small and medium business division.- Closed two multiyear licensing contracts worth $750,000 in less than two months and the biggest licensing contract for a small & medium company in the year worth $75,000, contributing to the Caribbean subsidiary winning the Microsoft Latin America Small and Medium Business Contest.- Led the Microsoft Small Business Server 2000 sales and marketing campaign in the Caribbean, achieving 130% of Small Business Server 2000 sales goals and wining the Microsoft Latin America, Canada and South Asia Small Business Server 2000 Contest.

Redmond, Washington, Us

Developed and implemented integrated sales and marketing campaigns, readiness and programs for the channel in Puerto Rico and Dominican Republic, managing a team, 18 direct accounts and 350 indirect accounts. Constructed and implemented partner communications, promotions and incentive programs for the channel. Launched Microsoft Windows XP, Office XP, Windows Server 2003, Exchange Server 2003 and Small Business Server 2003 with record assistance.- Key team member contributing to the SMB division achieving 100% of its FY02 and FY03 quotas, by actively engaging with customers and partners and supporting the closing of several strategic deals- Led the team that achieved the #1 in server sales and #2 positions in annuity licensing sales in Microsoft Latin America in FY02- Redesigned and launched the Partner Web Portal and Electronic Newsletter in Puerto Rico and the Dominican Republic, with average unique users growing 11% and 62% respectively, setting new records in traffic and establishing a Latin America marketing best practice- Increased Dell software licensing revenue from zero to $100,000 in less than six months and supported other subsidiaries in the region in developing their relationships with Dell- Led the implementation of a security marketing campaign, generating more than 200 leads, resulting in ISA server sales to grow by 36%- Achieved the #1 position in Latin America for partner toolkit sales to the channel

Redmond, Washington, Us

Developed and implemented regional marketing strategies, loyalty programs and product launches for the system builder channel. Expanded regional marketing campaigns and managed internal readiness supporting worldwide implementation of a customer relationship management tool. Led and supported the regional pre-launch of Office XP - Increased the number of registered users to Microsoft web portals by 60% through the execution of a regional online marketing campaign, achieving the #1 position in the world in terms of traffic and registration to the portal and outstanding satisfaction ratings.- Grew the Latin America System Builder channel business by 28% through the implementation of sales and marketing campaigns in the region.- Led the implementation of a business intelligence/customer relationship tool in the region with a 90% adoption rate among potential users.

Redmond, Washington, Us

Built the market and competitive intelligence infrastructure in Latin America, managing a $1.3 million budget, resulting in replication of the project in Microsoft Asia and Australia. Managed regional marketing research projects focused on advertising effectiveness, branding and product development for Windows and Office 2000. - Led the regional research project whose results became a key component in the development of strategic plans for Latin American subsidiaries. Became key advisor on subsidiary strategy development.- Slashed costs by 44% by consolidating research efforts and methodologies.

Redmond, Washington, Us

Developed sales and marketing analysis reports for finance and marketing teams, supporting the development of regional business strategies and quarterly financial reviews.- Became part of the regional Vice President’s staff, supporting sales and execution reviews with the Worldwide Vice President. Received Gold Star Award for performance