David Osorio Email & Phone Number

Charlotte, Nc, United States

Fort Mill, South Carolina

• Incoming customer service calls and emails.• Payment processing.• Performs complex and confidential administrative functions including but not limited to organizing confidential files, performing data entry and maintaining accurate records.• Provides customer service to internal and external clients as needed.• Processes and responds to all incoming communications, including phone calls, email, correspondence, mail, memos, and faxes in a timely, professional and efficient manner.

Charlotte, North Carolina

• Providing excellent and top notch CSR support, relationship building, reviewing insurance policies with clients to make sure they are protected from financial devastation.

Charlotte, North Carolina Area

• Drive profit through both inbound and permission-based outbound calls by utilizing persuasive sales techniques.• Consistently perform on a variety of dimensions including, exceeding sales goals and meeting quality assurance requirements.• Increase customer profitability by utilizing cross-selling and upselling techniques.• Ensure a positive customer experience by educating customers on the features and benefits of the product, responding to questions and overcoming objections, and accurately updating contact management system.

Charlotte, North Carolina Area

• Develop customized consumer and business technology solutions• Provide concierge-level service• Master the art of sales• Expand knowledge of mobile technologies • Tier 2 troubleshooting.