Cameron Payton Email and Phone Number

As a Technology Success Coordinator with EBA, I manage and optimize HR and benefits technology systems to support smooth operations for our clients. Leveraging my expertise in Employee Navigator, I streamline plan configuration, open enrollment management, and data integrations, ensuring seamless connectivity and efficiency in employer benefits administration.Key Responsibilities:HRIS & Benefits Technology Integration: Facilitate and manage EDI and API integrations between Employee Navigator and insurance carriers. Coordinate data setup and adjustments, ensuring accuracy and functionality.Open Enrollment & Benefits Administration: Oversee open enrollment windows, manage benefit plan configurations, and address discrepancies to support HR teams and employee access to accurate benefits information.Data Auditing & Billing Accuracy: Conduct regular audits of benefits plans against invoices, identifying and resolving discrepancies to maintain billing accuracy and support cost management for employer groups.Payroll & Deduction Coordination: Assist clients in resolving payroll deduction discrepancies, working closely with payroll systems to ensure alignment with benefits deductions.Client Support & Documentation: Provide responsive customer service, supporting HR teams with system issues, benefit inquiries, and plan updates. Develop clear, user-friendly benefit guides and documentation to enhance client and employee understanding.Tools & Skills:Software: Proficient in Employee Navigator, Excel, Outlook, and PowerPoint for data management, report generation, and client presentations.Key Skills: HR Technology, Benefits Administration, EDI/API Integration, Data Auditing, Project Coordination, Customer Service.By combining technical skills with a solutions-oriented approach, I help our clients navigate and maximize their HR technology investments, ensuring a streamlined experience for HR teams and employees alike.