Responsible for the executive and administrative support for the Chief Executive Officer, Chief Financial Officer and Chief of Staff. Tasks involved: high level calendar management, arranging travel and expense reports, drafting, and handling correspondence, placing purchase requests, booking all meetings, provide customers service, build agendas for trips and meetings.Accomplishments: Managed the calendar and meetings, ensuring that key meetings were attended, started and ended on time, with all participants present and prepared with the necessary documents. Coordinated all aspects of executive-level appointments, meetings, and conference calls. Assisted in creating and modifying presentations, spreadsheets, and other documents. Handled all travel bookings, ensuring itineraries were complete, local meetings were scheduled, and expense reports were submitted. Supported all shareholders, Board Members with scheduling and administrative products using Diligent and sharepoint Worked with Executive and Senior Leadership team members daily allowing for streamlined communication and organization at the executive level. Worked with Daimler Truck North America and Europe and other key executives and partnership daily to ensure proper meetings and lines of communications were organized and met.

Responsible for the daily professional executive and personal needs to the Chief Executive Officer, President, and shareholders. Tasks involved: calendar management, arranging travel, drafting, and handling correspondence, timekeeping, placing purchase requests, booking all meetings, provide customers service, accumulate resources and documents for meetings.Accomplishments: Managed calendar and meetings, ensuring the most important meetings were attended, started and stopped on time, and all participants were available and attended with proper documents. Coordinates all aspects of executive level manager appointments, meetings, and conference calls.  Assists with creation/modification of presentations, spreadsheets, and other various documents. Book all travel, ensuring itineraries and local meetings are covered and expense reports submitted. Supported all shareholders with scheduling and administrative products. Organized, planned, and assisted with multiple office remodels and set ups.  Supervised maintenance and coordinated all facets of the department across all offices in Florida.

Responsible for the daily administrative, professional, and executive needs to one C16 (four months) and three C15 executives and 30 full-time and contracted employees within the department. Tasks involved: calendar management, arranging travel, drafting, and handling correspondence, timekeeping, placing purchase requests, booking all meetings, provide customers service, and day to day office work.Accomplishments: Strategically managed ever changing calendars, ensuring the most important meetings were attended, started, and stopped on time, and all participants were available and attended. Assisted with new hire onboarding. Coordinates all aspects of executive level manager appointments, meetings, receptions, and conference calls. Allocated space and catering for three weeklong workshops. Assists with creation/modification of presentations, spreadsheets, and other various documents. Coordinates travel arrangements; prepare and distribute schedules/agendas for travel. Prepares, reconciles, and tracks travel expense reports using Concur. Orders supplies and process invoices through Procure to Pay system.

I was requested back to Tactical Operations Center Department for a year to assist in the process of making the department into a company. Directly responsible for the Director and Deputy Director calendars and ensuring departmental taskings were completed. Made decisions on newly created departments and policies. Accomplishments: Led two employees supporting 177 employees across eight countries and 4 divisions ensuring impeccable customer service standards were met through the company’s new business practices and policies. Motivating each employee to reach new goals and milestones. Wrote directly reporting employees evaluation and counselings while over directing involved with all personnel’s evaluations to ensure proper policies and company protocols were followed. Sat in on promotion boards and gave input to Senior Leadership. Assisted with the development of all new business policies and instructions for governing each process, job, and employee in all facets of this complex transition to become its own company. Flawless transitioned all employees Administrative and Human Resource needs keeping a 98% on-time completion rate during the transition process. Preferred nine cases ensuring the U.S. Government’s has enough evidence to get a conviction beyond a reasonable doubt with the jury.

Responsible for 12 employees across five job fields (Admin, Human Resource, Medical/Safety, Culinary Specialist, and Information Systems), supporting 295 personnel within the company across three ships and two countries.Accomplishments: Over one million dollars liquidated in the Defense Travel System and within budget constraints. Managed multiple calendars, schedules, conference rooms and attendees for all the Director/Deputy Director day-to-day interaction. Under my management earned the Navy’s Blue “H” award for 100% deployable medical readiness Scored 97% during annual Postal Inspection following military and federal policies. Completed all Administrative and Personnel products accurately and ahead of schedule. Evaluated, mentored and motivated employees to obtain new daily, weekly and long term personal and professional goals. Integrated 149 Information System assets and 260 medical records across three deploying ships.

Single-handedly responsible for all Administrative, Travel, Supply needs, and Human Resource application and 24-Hour operations for 177 employees across 10 countries world-wide attached to the department. Provided all pay, record updates, medical coordination for injured personnel, CitiBank Agency Program Coordinator, Authorizing Officer in Defense Travel System and Assistant Special Security Officer. Managed the daily schedule for the Director and all facets of his needs.Accomplishments: Coordinated 500 credit cards linking to the Defense Travel System (DTS) ensuring no overdue accounts.  Within DTS processed $8.2 million dollars in liquidated travel clams. Creating power points for every location traveled assisting members filling out their claims and expediting payment. Improved processing times by 40%. Submitted over 3,000 administrative products with 99% accuracy and 100% on-time completion. Improved correspondence processing times by 50% by streamlining the routing and processes. Scrubbed all personnel’s records and updated over 1,000 missing awards in official records. Verified each member’s pay, correcting over 75 accounts and ensuring no over or under payments. Managed quarterly supply budgets. Prioritized and acquired all requests under budget and ahead of schedule.

Led 13 employees coordinating with executive, senior personnel and peers to meet all Administrative and HR requirements for 349 personnel. Ran the Defense Travel Services Program as the Approving Official, Government Credit Card program as the Agency Program Coordinator, Department Career Counselor, and Postal Chief providing the highest level of customer service while developing the employees in each position. Managed the Director, Deputy Director and General Manager’s day-to-day schedule and company-wide taskings. Accomplishments: Devised training plans within the department and across four other companies to further knowledge across the Navy. This led to seven internal promotions increasing morale and productivity. Maintained 349 Government Credit Cards accounts totaling $1.4 million ensuring adequate travel funds available for all employees. Processed, approved and liquidated $3.5 million in travel vouchers with zero discrepancies and 99.8% on time payment. Processed over 2,618 administrative products on time with less than a .05% return rate. Improved customer service through proper training of junior employees leading to greater morale throughout the company and within the department. No employee complains after the training and motivation in the department.

Responsible for 11 employees across five divisions within the Administrative Department providing Administrative, Personnel, Career Counseling, Security and Medical needs to 190 personnel. Assisted with Legal, Security Manager, Navy personnel post-disaster accountability, and Command Assessment Team..Accomplishments: Motivated team during a challenging dry-dock maintenance availability increasing the caliber of customer service by properly managing his team and moving them to different areas across the barge and ship making their services more easily attained by personnel. Set the standard of correspondence. Revamped Admin and trained six employees in policies relating to the “Whys” and “Why nots” ensuring success for the department, customers and workers.