David Petts Email & Phone Number

Kanata, Ontario, CA

Kanata, Ontario, CA

Kanata, Ontario, CA

Kanata, Ontario, CA

• Recruited to the Board of one portfolio company to help shape and grow recurring revenue streams and services business.
• Advised on and consulted with to implement a new Services BU and set of service offerings.
• Services have grown to 31% of revenues and 41% of gross profit.Advisor for another portfolio company on a company pivot related to the impacts of the COVID-19 pandemic.

New York, NY, US

• A global technology company (Nasdaq:SSTK) that powers a two-sided market connecting Creative Agencies, Production Companies and Corporate Marketing departments to digital content, tools, and services. Creative content.
• Led the evolution of sales and customer care and associated process, workflow, systems and productivity to enable next level scaling for the Enterprise Business
• Revenue growth of 22% for 2018 leading to $248m in the Enterprise Business
• Increased Sales Rep productivity by over 20%
• Executive team member responsible for global Sales and Customer Care covering all business customer segments
• Optimized multi-channel support and reduced average handle time by 32% YoY

Kanata, ON, US

• A global provider of business communication solutions to small and medium businesses and state, local and education government agencies (Nasdaq:SHOR now MITL).
• Executive team member and Section 16 Officer responsible for the worldwide organization of approximately 500 people managing all customer-facing aspects of the company
• Led the strategic transformation of sales & channel Go-To-Market (GTM), from a majority ‘On Premise’ company to a majority SaaS/UCaaS company
• Delivered 22% CAGR in hosted (UCaaS) revenues over 4 years.
• Grew total revenue from $240m to $360m while transforming to 63% recurring revenues with UCaaS hosted revenues of over $150m
• Culminated in the ‘strategic sale’ of the company to Mitel

Espoo, Southern Finland, FI

• Global manufacturer of mobile telecommunication products and services. Provides Services to communications service providers, governments, large enterprises and consumers, with the industry's most complete, end-to-end.
• Led direct team of 20 and extended team up to 300 in alignment & delivery of product and solution portfolio coupled with sales, marketing and operational activities driving revenue, gross margin and operating profit.
• Grew 3G-feature phone market share from 4% to 28% and 2G share from 18% to 93%.
• Designed and implemented improved working processes leading to greater than 15-week improvement in product readiness predictability.
• Completely revised product strategy to align to market dynamics and customer needs resulting in pivotal ranging of 1st Smartphone.

Espoo, Southern Finland, FI

• Led global sales, marketing and services organizations of 380 people within newly formed Enterprise Solutions, the Business Group addressing Nokia’s approach to Business Customers
• Grew revenue to $3.8Bn over 4 years
• Improved profitability from loss-making to 18% OP through productivity initiatives and operational scaling
• Exited non-core activities and managed successful divestiture of Network Security business to Check Point

Houston, Texas, US

• Multinational Information Technology organization that provides hardware and software products and services to small, medium and enterprise businesses across all commercial industry segments, Federal, State and Local.
• Managed P&L for Software across Americas – Software portfolio comprised of ‘OpenView’ and ‘OpenCall’, Enterprise and service provider network monitoring solutions
• Led Software Sales team of 340 people across Canada, US and Latin America
• Grew revenues to $400m with 30% YoY growth
• Implemented governance, cadence and operational discipline that dramatically improved business management and forecast accuracy
• Delivered results at or above target following 9 successive missed quarters under previous leadership

Houston, Texas, US

• Led go-to-market transformation from 100% channel sales to 50/50 channel/direct sales leading to increased GM and operating profit
• Delivered revenues in excess of $3Bn with above-market growth resulting in >30% market share
• Managed regional P&L, covering Industry Standard Server products branded ProLiant
• Negotiated a complete product offering rationalization with Business Unit/R&D
• Determined go-to-market strategy, pricing, promotions and sales enablement