David Phung Email & Phone Number
Who is David Phung? Overview
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David Phung is listed as Associate Technical Support Specialist | Comp Sci Grad at Intercom, a company with 948 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for David Phung.
David Phung previously worked as Associate Technical Support Specialist at Intercom and Educational Technology Officer at Unsw. David Phung holds Bachelor Of Computing Science (Honours), Enterprise System Development, Gpa - 6.00 | Wam - 80.54 from University Of Technology Sydney.
Email format at Intercom
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About David Phung
David is a recent First-Class Computing Science (Hons) alumni. He is seeking for a position that offers a high level of responsibility where he is exposed to new and challenging experiences within the tech industry. Highly driven and a fast leaner, David has developed a keen passion for UX/UI design, full-stack software development and educational technologies during his professional and tertiary experience.His first position at Uniqlo Australia was an incredibly fulfilling and humbling learning experience that has developed his communication skills and provided him an opportunity to connect with customers. Uniqlo taught him the importance of setting higher standards for himself as well as introducing habits which made him a tidy and organised person.Whilst working at UNSW, he discovered his passion for UI design, having been tasked with designing a high-fidelity prototype for the purposes of redesigning the university's Educational Technology Support website. Additionally, he then developed over 100 informational pages of documentation which became essential training guides for academics to learn and use Moodle and Inspera. During this time he learnt brand consistency and familiarised himself with the corporate and tertiary education work environment. Furthermore, he eventually ended up providing level 1 support to academics, professional staff and students on e-Learning services and other IT tools which resulted in over 250 self-resolved tickets and numerous highlights of positive feedback.As a recent first-class honours graduate from the University of Technology Sydney (UTS) with a Bachelor of Computing Science (Honours), David is confident in his ability to contribute effectively to any team and project. His time at university provided him with many opportunities where he actively took on leadership positions on the vast majority of him projects. He utilised and strengthened his understanding of Agile frameworks, particularly that of SCRUM, during these projects. These led to the success of many software development and interaction design projects involving a mixture of industry client, building on existing and new applications.In high school, as Vice captain, he had actively participated in or directly lead events including the BBHS Homeless Aid Initiative, 2019 Campsie RSL ANZAC Day Memorial, various R U OK Day Charity events and numerous other fundraising/P&C projects. Information Processing Technology was his passion elective, leading him to pursue a career in the tech industry.
David Phung's current company
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David Phung work experience
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Educational Technology Officer
- Provided Level 1 support and guidance to academic and professional staff and students for centrally managed educational technology platforms and tools such as Moodle and Inspera. - Provided excellent customer service and building upon problem-solving skills through BAU technical support of e-Learning technologies with UNSW staff/students. Documenting.
Retail Associate
- Provided exceptional customer service, following company policies and procedures, including loss prevention.- Consistently reached sales targets and contributed to store profitability by building strong relationships with customers through personalised advice and product recommendations.- Maintained a clean and organized store environment and restocked.
Support Analyst Assistant
- Redesigned, wireframed and high-fidelity prototyped the UNSW Educational Technology Support webpages using Figma based on project requirements and user research. - Assisted in quality assurance testing to identify potential issues and ensure compatibility of software releases.- Created and/or liased with internal teams to create digital content.
Colleagues at Intercom
Other employees you can reach at intercom.io. View company contacts for 948 employees →
Amy Feighan
Colleague at Intercom
Ireland, Ireland
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Lara Romanoni
Colleague at Intercom
Greater Barcelona Metropolitan Area, Spain
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Daniela Byrne
Colleague at Intercom
Cootehill, County Cavan, Ireland, Ireland
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MM
May M.
Colleague at Intercom
Amsterdam, North Holland, Netherlands, Netherlands
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TM
Thania Monsalve
Colleague at Intercom
Lima, Peru, Peru
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TP
Tom Prentice
Colleague at Intercom
Greater Dublin, Ireland
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AM
Angie Miranfa
Colleague at Intercom
Barcelona, Catalonia, Spain, Spain
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KP
Kim Posadzy
Colleague at Intercom
Greater Chicago Area, United States
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SP
Savannah Power
Colleague at Intercom
County Dublin, Ireland, Ireland
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ES
Elizabeth Stephen
Colleague at Intercom
Dar es-Salaam, Dar Es Salaam, Tanzania, Tanzania, United Republic Of
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David Phung education
Frequently asked questions about David Phung
Quick answers generated from the profile data available on this page.
What company does David Phung work for?
David Phung works for Intercom.
What is David Phung's role at Intercom?
David Phung is listed as Associate Technical Support Specialist | Comp Sci Grad at Intercom.
Where is David Phung based?
David Phung is based in Greater Sydney Area, Australia, Australia while working with Intercom.
What companies has David Phung worked for?
David Phung has worked for Intercom, Unsw, and Uniqlo.
Who are David Phung's colleagues at Intercom?
David Phung's colleagues at Intercom include Amy Feighan, Lara Romanoni, Daniela Byrne, May M., and Thania Monsalve.
How can I contact David Phung?
You can use AeroLeads to view verified contact signals for David Phung at Intercom, including work email, phone, and LinkedIn data when available.
What schools did David Phung attend?
David Phung holds Bachelor Of Computing Science (Honours), Enterprise System Development, Gpa - 6.00 | Wam - 80.54 from University Of Technology Sydney.
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