David Pianka Email & Phone Number

• Daily activity of phone prospecting and emails
• Maintains an up-to-date knowledge of all vehicles, accessories, financing options and promotions
• Use Reynolds and Reynolds (CRM) to effectively prepare for customer appointments
• Lead customers through the Automotive Sales Process - Greeting, Fact-Finding, Vehicle Presentation, Test Drive, Offer and Agreement and Delivery
• Desk deals with customers to go over financing and leasing options
• Present service and warranty options with customers during desking process

San Jose, CA

• Extremely knowledgeable of all past, current and future vehicles
• Train sales staff and customers on all vehicle features, equipment and accessories
• Follow up with customers to go over all vehicle features and accessories of their vehicle
• Manage and maintain my own schedule
• Coordinate with sales and service department on vehicle issues and follow-up with customer
• Use DealerSocket (CRM) to look up and maintain current customer information

San Francisco Bay Area

• Daily activity of phone prospecting and emails
• Lead customers through the Automotive Sales Process - Greeting, Fact-Finding, VehiclePresentation, Test Drive, Offer and Agreement and Delivery
• Helps customers with vehicle selection and promotes model options and features
• Maintains an up-to-date knowledge of all vehicles, accessories, financing options and promotions
• Follow up with customers and maintain excellent Sales Satisfaction Index (SSI)
• Use DealerSocket (CRM) to effectively prepare for customer appointments

San Francisco Bay Area

• Greet and welcome all TechShop members and the general public as they enter the shop
• Email and call TechShop staff and members on equipment status
• Update spreadsheets for TechShop via Microsoft Excel, Google Drive and Google Sheets
• Constantly update and create calendar appointments for all TechShop equipment via Gmail
• Update TechShop member and staff profiles through company database
• File class documentation, waivers, membership applications, credit card documentation, etc.

San Francisco Bay Area

• Reviewed health documents for students to ensure state requirements were met
• Worked frequently with Client Services Dept. to follow-up with parents for missing info
• Consolidated detailed notes in proprietary database
• Added action items and due dates in proprietary database
• Answered parent questions regarding various state health requirements
• Worked fastidiously to process paperwork quickly while maintaining 100% accurate data input

San Francisco Bay Area

• Maintained an accurate inventory of the available products in the central warehouse
• Provided input to Field Support staff regarding inventory needs and requests
• Responded diligently to feedback, needs and requests from various clients
• Prepared and shipped materials to clients based upon their stated needs
• Inventoried returned materials and assessed for damage
• Carefully noted replacement needs and/or repairs on returned materials