DQH Consulting brings twenty plus years of industry experience to bear to identify cost drivers and develop efficiencies with a successful record of conceptualizing and implementing innovative business initiatives. Proven results include revenue growth, significant cost savings, improved client satisfaction, and employee morale.With many years experience building and enhancing operations for organizations ranging from business start-ups to global corporations, David is an expert communicator and business strategist. Recent Engagements include:Chicago Agency, consultation for implementation of asset management systems.Large Format Printer, facility audit, optimization of current workflows, through use of automation.Prepress site relocation, workflow mapping, and implementation asset management, through automationNational Beverage Company print consulting.Specialties: Business Startups Multi-Site Operations Management New Business Development Cross-Functional Team Leadership Continuous Process Improvement Organizational Development Client Relationship Management Creative Problem Solving Budget Management Multimedia Marketing Communications

Responsible for establishing an on-boarding team and processes for North American operations. Designed new client and packaged pre-media services policies and procedures to ensure alignment of resources and services to satisfy customer new and changing needs. Employed effective processes focused on people, process and technology.Utilized and implemented industry best practices methodology.Developed and maintained prospective client pipeline for integration into company.Designed and implemented models to assist in strategies, priorities and decision making process.Discovered, assessed and acquired new approaches, technologies and systems that led to streamlined workflows and increased efficiency.Utilized strategic planning to mitigate company risk.Created and implemented a client-centric implementation plan for the on-boarding of national and international customers.Served as a consultant to clients regarding reduction of pre-mediatransition cost.Accomplishments:Responsible for implementing more than $28 million in sales over a two-year period.Client base included Walmart Private Label, Heineken, KCP, Gamesa/PepsiCo, Amazon, Barilla, Beam Global and USG.

Managed creative and production operations focused on packaging pre-media with annual sales of $24 million. Drove bottom line through effective management of staffing, facility and other expenses. Created strong internal partnerships with various departments; ensured client needs were met and projects remained within budget, scope, timeline and other Key Performance Indicators (KPI’s).Developed operational models to drive cost effective, creative and innovative operations to meet client challenges and needs.Analyzed location performance through KPI’s and other metrics; utilized data to improve operations and drive growth.Increased revenue through translating assigned client challenges into opportunities to sell additional products and services.Designed and implemented targeted opportunities for greater penetration of the clients marketing spend.Responsible for an operations and sales team consisting of 164 employees; served as a coach and mentor to drive overall performance and meet client needs.Accomplishments:Established client-facing protocols and procedures to meet 24/6 customer needs.Reorganized staff and workflow processes to meet client production needs.Managed client expectations in a global environment including Europe and Pacific Rim.Reduced costs through the use of automation and outsourcing to third party production facilities.Customers included Mars Candy, ConAgra, SC Johnson, Accenture, Unilever, L’Oreal, Beam Global and Heinz.

Managed facility operations for both creative on-site and production. Collaborated with leaders from cross-functional teams on process improvement initiatives. Oversaw relocation of entire facility from Grand Rapids to Battle Creek with a single focus on the creation of packaging for Kellogg’s and Keebler. Worked with facilities, IT and managers to define move parameters including timelines and schedules.Liaised with on-site contractors and facility teams; ensured smooth transition of employees and production equipment.Managed and provided direction to employees within sales, marketing, business development and production departments.Accomplishments:Led successful integration of Keebler in 2004 that doubled revenue.

Managed the daily production of Chicago studio focused on advertising, POP and POS clients. Served as packaging process manager at corporate office with a focus on standardization for all North American facilities. Designed and implemented new policies and procedures thatincreased production efficiency resulting in significant cost savings.Accomplishments:Oversaw the transition of business to a new state of the art facility in 1999 that streamlined production and enhanced capabilities.Reorganized plant management structure to enhance decision processesand customer response cycle times.Developed new production processes to be more responsive and effectively address client needs.Established immediate feedback client communications strategies.Managed the merger and integration of two separate facilitiesresulting in increased efficiency in operations and elimination ofredundancies.Designed a new facility and all new processes/procedures including the physical relocation without loosing a single day of production.

Responsible for all aspects of digital workflow and production utilizing proprietary tools including Scitex, Hell and Crossfield. Managed continuous improvement in both processes and productionthrough the use of efficiency audits. Supported leadership in the identification, investment and implementation of automated technology to minimize human error and streamline operations resulting in cost savings and improved quality.Accomplishments:Oversaw planning for the integration of automated computer-based production processes.Responsible for the successful implementation of first Mac Desktop systems.